Business Operations Associate

4 weeks ago


Chennai Tamil Nadu, India Hewlett Packard Full time

Uses ability as a **_skilled specialist_** to contribute to the development of new concepts/techniques and to complete assignments/tasks in innovative and effective ways. Expert knowledge on the general/technical aspects of the job. Works on assignments that are highly complex in nature where a strong degree of independent judgment, initiative and technical knowledge are required to resolve problems. Work is completed independently and has ability to handle most unique situations. Frequently determines methods and procedures for new assignments. May supervise the activities of other non-exempt employee.

**_ Responsibilities: _**
- Supports advanced
- and complex-level transactional processes for special or non
- typical assignments independently.
- Serves as a process expert within the supply chain; capable of pulling the data, identifying trends, and communicating the meaning behind the data to exempt-level employees, typically in a consultative manner.
- Identifies complex, special, or undocumented areas for process improvement and collaborates with exempt-level employees to develop recommendations.
- Provides training and mentorship support; develops training/documentation materials.
- Monitors the execution of tasks performed by lower-level contributors.
- Provides troubleshooting and problem-solving support of complex problems.
- Leads and coordinates daily work activities; responsible for overall shift output and manages timelines.

**_ Education and Experience Required: _**
**_Classification Guidance_**
The sections below help differentiate between levels to enable consistency.

Education and Experience Required

**_ Knowledge and Skills: _**
- Advanced knowledge of SAP and Microsoft Office suite.
- Advanced written and verbal skills.
- Mastery in English and local language.
- Advanced technical knowledge specific to business function.
- Excellent multi-tasking ability.
- Excellent understanding of demand and supply planning processes.
- Strong project management skills.


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