Customer Support Executive
2 months ago
**Location**:Meerut
**Job Type**: Full-Time
**Company**: STAG GLOBAL
**About Us**:
STAG GLOBAL is a leading Sports Company dedicated to providing exceptional products to our customers. We pride ourselves on delivering a seamless shopping experience and are looking for passionate individuals to join our Customer Support team.
**Job Summary**:
As a Customer Support Representative, you will be the first point of contact for our customers, helping them with inquiries, resolving issues, and providing information about our products and services. Your goal is to ensure customer satisfaction and foster loyalty through outstanding service.
**Key Responsibilities**:
- Assist customers with order tracking, returns, refunds, and exchanges.
- Provide detailed product information and support for website navigation.
- Resolve customer complaints efficiently and effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments (e.g., shipping, inventory) to resolve issues.
- Support the media team by conducting follow-up calls to ensure customer satisfaction.
- Attend to queries received via social media, providing timely and accurate responses.
- Compile and organize data as needed for reports and analyses.
- Stay updated on product knowledge, promotions, and company policies.
- Identify trends in customer inquiries and provide feedback to management.
- Contribute to the development of customer support processes and materials.
**Qualifications**:
- High school diploma or equivalent; additional education is a plus.
- A graduate degree in any relevant field.
- Previous experience in customer service, preferably in an eCommerce environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in customer service software and Microsoft Office Suite.
- Ability to work in a fast-paced environment and manage multiple tasks.
- A positive attitude and a passion for helping customers.
**What We Offer**:
- Opportunities for professional growth and development.
- A collaborative and inclusive work environment.
**How to Apply**:
**Job Types**: Full-time, Permanent
Pay: Up to ₹14,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
Expected Start Date: 28/10/2024
-
Customer Support Executive
4 weeks ago
uttar pradesh, India Marketing Infotech Full timeCompany Description Welcome to Marketing Infotech - Empowering Brands, Elevating ROI, and Amplifying Your Story! Crafting success stories from the heart of Delhi, Marketing Infotech is a digital marketing agency focused on bringing clients' digital dreams to life. The team at MI blends simplicity and creativity to make online presences stand out by...
-
Customer Support Executive
6 months ago
Noida, Uttar Pradesh, India Easemydeal Full time**CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...
-
Customer Support Executive
6 months ago
Noida, Uttar Pradesh, India Easemydeal Full time**CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial...
-
Customer Support Executive
2 months ago
Noida, Uttar Pradesh, India Easemydeal Full time**CUSTOMER SUPPORT EXECUTIVE** **Job Location : Sector-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...
-
Customer Support Executive
3 months ago
Noida, Uttar Pradesh, India Easemydeal Full time**CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...
-
Customer Care Executive
6 months ago
Meerut, Uttar Pradesh, India SOFTCURE TECHNOLOGY LLP Full timeCALLING FOR SALES BUSINESS DEVELOPMENT EXECUTIVE : FEMALE ONLY COMPUTER OPERATION, ENGLISH SPOKEN EXP : 1-2 YEARS TAKING CARE OF OFFICE SUPPORT & SALES. CUSTOMER CARE EXECUTIVE Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's...
-
Customer Support Executive
6 days ago
Noida, Uttar Pradesh, India MyOperator Full time**Customer Support Executive** **Location**: Sector 2, Noida **Experience**: 1-2 Years in Software/IT/Internet Support **Key Responsibilities**: - Develop expertise in company products and services to provide accurate support. - Ensure high **First Contact Resolution (FCR)** for chats and calls. - Manage tickets professionally with clear and concise...
-
Customer Support Executive
6 months ago
Noida, Uttar Pradesh, India Testbook.com Full time**About Testbook**: Testbook is a dynamic and innovative education technology company dedicated to revolutionizing the learning experience for students worldwide. Our mission is to provide accessible, engaging, and personalized educational resources to empower learners to succeed in their academic pursuits. The fastest-rising startup in the EdTech space,...
-
Customer Relationship Executive
1 month ago
Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full timeA leading company dealing in distribution, warehousing and logistics is looking for a customer relationship executive. Roles and responsibilities Onboarding of new clients Managing existing clients Events management Social media handling MBA or a graduate degree/diploma in business management is must. 0-2 years of experience Pay: ₹15,000.00 -...
-
Customer Support Executive
3 months ago
Lucknow, Uttar Pradesh, India Triedge Solutions Full timePosition :Customer Support Executive Location **:Lucknow** **Requirements**: - Good communication skills. - Graduates to apply. **Benefits**: - Health insurance Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: Remote
-
Customer Support Executive
1 month ago
uttar pradesh, India Peplos Jeans Full timeJob Title: TelecallerCompany: Peplos JeansLocation: NoidaJob Type: Full-TimeAbout Us:Peplos Jeans is a leading name in men’s fashion, offering a wide range of stylish and comfortable apparel. We are committed to delivering excellent service to our customers and are looking for a skilled Telecaller to join our customer support team.Job Description:We...
-
Customer Support Executive
3 months ago
Noida, Uttar Pradesh, India Startek Full timeHiring: Customer Support Executive Company: Startek Process: Chat Support Work Location: Noida Mode: Work from Office **Requirements**: Graduation is mandatory. Cabs provided in odd hours 10pm-6am **Salary**: ₹24,500 CTC - ₹30,000 CTC Rounds: HR Versant OPS Client Location: Noida Note: Work From Office Only Schedule: - Day...
-
Customer Support Executive
6 months ago
Ghaziabad, Uttar Pradesh, India "Varahamurti Flexirub Industries Pvt. Ltd. Full time**Customer Support Executive** **Salary**: 2.4 LPA to 3.0 LPA Notice Period: Immediate joiners required / 15 days preferable **Roles and Responsibilities**: - Making Outbound Calls. - Handling inquiries/complaints from customers, targeting satisfactory closure. - Developing relationships with premium clients and customers, thus enhancing the business. -...
-
Customer Support Executive
6 months ago
Noida, Uttar Pradesh, India Sky Education Full timeAs a **Customer Support Executive**, you will be responsible for: - Conducting outbound calls (minimum 100-120 calls per day) to address student help and issues. - Ensuring 3 hours of connected call duration by the end of the day. - Handling grievance and query handling related to academics and curriculum. - Taking feedback from students to improve service...
-
Customer Calling Executive
1 week ago
Meerut, Uttar Pradesh, India C P S Shapers Limited Full time**Roles & Responsibilities**: - Manage calls of the customers. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer through open and interactive communication. - Provide accurate, valid and complete information by using the right methods and systems. - Handle customer complaints, provide...
-
Customer Support Executive
6 months ago
Noida, Uttar Pradesh, India Tech Mahindra Full timeJob Role Customer Support Executive CHAT/MAIL Job Location: Sector 62, Noida (WFO) - Good communication skills are required - Any Graduate/Undergraduate can apply - Salary - 1.9 to 2.20 LPA - 6 Days Working - Day Shift For Female's - Immediate Joiner Required. **Job Types**: Full-time, Fresher **Salary**: ₹190,000.00 - ₹220,000.00 per...
-
Customer Support Executive
3 months ago
Noida, Uttar Pradesh, India INTINERI INFOSOL PVT LTD Full time**CONTACT RECRUITER:9007098603** **Job Title**: Customer Service Executive (Go Magenta - US Telecom Chat Process) **Location**: Noida, Sector 60 - _ As a Customer Service Executive for the Go Magenta process, you will be responsible for managing both chat and voice interactions, ensuring customer queries are handled efficiently and effectively. **Key...
-
Us Customer Support Executive
3 months ago
Noida, Uttar Pradesh, India Hirementum Full timeAn international customer support executive's responsibilities include: - Customer support: Handling customer calls and resolving issues - Customer information: Providing product information and answering questions about warranties or terms of sale - Customer records: Filing customer records, including contact information, purchases, and billings - Customer...
-
Customer Support Executive
6 months ago
Noida, Uttar Pradesh, India iEnergizer Full time#Urgent Hiring contact via whatsapp **9667130092** **Job description** **Profile - Customer care Executive** **Role & Responsibility**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Possessing excellent...
-
Customer Care Support
4 days ago
Partapur, Meerut, Uttar Pradesh, India SmartLogics Services Pvt. Ltd. Full time**Job description** We are seeking a highly motivated Technical Support Executive with 0-1 Years Experience in an IT Company based in Meerut. **> Good English Communication skills is mandatory.** **Responsibilities**: - Troubleshoot and resolve software related issues in a timely manner Log and track customer issues in a ticketing system. - Give Training...