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Customer Support
4 weeks ago
**Lenskart.Com**
**Job Description - Central Ticketing Team (Customer Support)**
**Requirements**:
1. Good Communication
2. Understandable English
3. Customer oriented person
4. Excellent interpersonal and written & oral communication
**Description**:
1. Good with customer handling
2. Resolving customer complaints brought to your attention
3. Overseeing the Customer service process
5. Proficient with problem solving ability
6. Handling Escalations
**Salary Offered: Up to 35k in hand**
**Incentives: Up to 18k monthly**
**Working days: 5.5 Days**
**Working hours: 9 hours Work from office (Rotational shifts)**
**Salary**: ₹25,000.00 - ₹32,000.00 per month
**Benefits**:
- Food provided
- Paid sick time
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Fluent English (required)
**Speak with the employer**
+91 9910784225
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