Customer Support Executive

5 days ago


New Delhi, India AIMIL AYOUTHVEDA(I) LTD Full time

**Job Position**:

- Customer Support Executive

**Responsibilities: -**
- Responding to customer inquiries and concerns in a timely and professional manner
- Providing accurate information and assistance to customers
- Identifying and resolving customer issues and complaints
- Escalating complex issues to senior staff members or other departments as needed
- Maintaining accurate customer records and tracking customer interactions
- Providing feedback to the management team on common customer issues and concerns
- Providing customers with product or service information and troubleshooting assistance
- Following up with customers to ensure their issues have been resolved to their satisfaction
- Maintaining a positive and helpful attitude when interacting with customers.

**Salary**: From ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (preferred)



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