Customer Support Executive
5 days ago
**Job Position**:
- Customer Support Executive
**Responsibilities: -**
- Responding to customer inquiries and concerns in a timely and professional manner
- Providing accurate information and assistance to customers
- Identifying and resolving customer issues and complaints
- Escalating complex issues to senior staff members or other departments as needed
- Maintaining accurate customer records and tracking customer interactions
- Providing feedback to the management team on common customer issues and concerns
- Providing customers with product or service information and troubleshooting assistance
- Following up with customers to ensure their issues have been resolved to their satisfaction
- Maintaining a positive and helpful attitude when interacting with customers.
**Salary**: From ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- Customer support: 1 year (preferred)
**Language**:
- English (preferred)
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