Jr. IT Help Desk Exe

1 week ago


Visakhapatnam, India Patra Corp Full time

**Roles & Responsibilities**:

- Manage Help Desk tickets in a timely manner
- Willing to work in shifts 24/7
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Write training manuals.
- Train computer users.
- Maintain daily performance of computer systems.
- Ask questions to determine nature of problem.
- Walk customer through problem-solving process.
- Install, modify, and repair computer hardware and software.
- Clean up computers.
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Install computer peripherals for users.
- Follow up with customers to ensure issue has been resolved.
- Gain feedback from customers about computer usage.
- Run reports to determine malfunctions that continue to occur.
- Good command over written & verbal English communication
- Keep asset inventory of all equipment, software, and licenses
- Manage all installations, repairs, maintenance, and test tasks via remote tool or in-person support at User’s location or at Patra’s office
- Maintain user PCs, including upgrades and configuration as needed
- General awareness of computer systems, PC repair, and network management
- Ability deploy, configure, and support operating systems on desktop
- Understanding and appreciation for information security within systems and user devices.

**Qualification**:

- Graduate with preferably 1-year experience.
- IT Certifications such as CompTIA A+ would be a plus

**Job Types**: Full-time, Permanent

Pay: Up to ₹23,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Day range:

- Monday to Friday

Shift:

- Night shift
- Rotational shift

Work Location: In person


  • IT Help Desk

    2 months ago


    Visakhapatnam, India IntelliSavvy LLC Full time

    **Job description** **Major Duties and Responsibilities**: 2. Authors Knowledge Management documentation based on the per-defined process. Contributes to the capture, search and use of company information assets including databases and documents as well as the tactical steps to troubleshoot. 20% 3. Proactively researches technology user needs with...

  • IT Help Desk

    2 months ago


    Visakhapatnam, India IntelliSavvy LLC Full time

    **Job description** **Major Duties and Responsibilities**: 2. Authors Knowledge Management documentation based on the per-defined process. Contributes to the capture, search and use of company information assets including databases and documents as well as the tactical steps to troubleshoot. 20% 3. Proactively researches technology user needs with...

  • IT Help Desk

    3 weeks ago


    Visakhapatnam, India IntelliSavvy LLC Full time

    **Job description** **Major Duties and Responsibilities**: 2. Authors Knowledge Management documentation based on the per-defined process. Contributes to the capture, search and use of company information assets including databases and documents as well as the tactical steps to troubleshoot. 20% 3. Proactively researches technology user needs with...

  • IT Help Desk

    2 weeks ago


    Visakhapatnam, India IntelliSavvy LLC Full time

    **Job description** **Major Duties and Responsibilities**: 2. Authors Knowledge Management documentation based on the per-defined process. Contributes to the capture, search and use of company information assets including databases and documents as well as the tactical steps to troubleshoot. 20% 3. Proactively researches technology user needs with...


  • Visakhapatnam, India PATRA INDIA BPO SERVICES PVT LTD Full time

    Simulates or recreates user problems to resolve operating difficulties and recommends systems modifications to reduce user incidents. Performs more complex operations and support activities such as maintaining and updating knowledge base articles and performing patching, upgrades, and software installs with elevated profile rights. **Roles &...


  • Visakhapatnam, India Patra Corporation Full time

    Overview: - Simulates or recreates user problems to resolve operating difficulties and recommends systems modifications to reduce user incidents. Performs more complex operations and support activities such as maintaining and updating knowledge base articles and performing patching, upgrades, and software installs with elevated profile...


  • Visakhapatnam, India Inspiredge IT Solutions Full time

    Role: Technical Support EngineerExperience: 3+ yearsLocation: VisakhapatnamRole Overview:The Technical Support Engineer provides support to clients end users in an Information Technology help Desk capacity. The role involves working on desktop-related problems including hardware, operating system, applications and/or network configuration. The role...


  • Visakhapatnam, India Grafx It Solutions Full time

    Salary 10k for freshres, experineced 10-15 K , timings 10 to 7 or 11 to 8 Pm Pay: From ₹10,000.00 per month Schedule: - Fixed shift **Experience**: - total work: 1 year (preferred) **Language**: - ENGLISH (preferred) Work Location: In person


  • visakhapatnam, India Clear Ventures Full time

    About Us Livspace is Asia’s largest and fastest-growing omnichannel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners—from design to managed last mile fulfillment for all rooms in a home. The platform has organized a fragmented industry, bringing together designers,...


  • Visakhapatnam, India Hearing Solutions Pvt Ltd Full time

    I, Role (FOE) - To welcome & Assist Customer on their arrival in centre. - Take down customer’s details and information. (Forms and official Templates to be filled). - Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation). - Attending calls - Receiving, and responding, Transferring calls to appropriate...


  • Visakhapatnam, India JLL Full time

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...


  • Visakhapatnam, India ASTAR Full time

    **Descripción de la compañía**: Best **Descripción del puesto**: **Airport Ground Staff Job in Airport City In India**: As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers while traveling. You will ensure quality...


  • Visakhapatnam, India JLL Full time

    JLL supports the Whole You, personally and professionally. Front Office Executive Work Dynamics **What this job involves**: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the...

  • Front Office

    2 weeks ago


    Visakhapatnam, India TECHNO METAL INDUSTRIES Full time

    1. Manage front desk with better reception to visitors and employees 2. Maintaining visitors register, employee register, courier register. 3. Maintaining assets register. Taking care of asset contracts, servicing 4. Managing Phone call lines. 5. Taking care of House Keeping, Office Hygiene, Stationaries, Patty Cash. 6. Helping company employees by data...

  • Front Office

    2 months ago


    Visakhapatnam, India TECHNO METAL INDUSTRIES Full time

    1. Manage front desk with better reception to visitors and employees 2. Maintaining visitors register, employee register, courier register. 3. Maintaining assets register. Taking care of asset contracts, servicing 4. Managing Phone call lines. 5. Taking care of House Keeping, Office Hygiene, Stationaries, Patty Cash. 6. Helping company employees by data...


  • Visakhapatnam, India TECHNO METAL INDUSTRIES Full time

    1. Manage front desk with better reception to visitors and employees 2. Maintaining visitors register, employee register, courier register. 3. Maintaining assets register. Taking care of asset contracts, servicing 4. Managing Phone call lines. 5. Taking care of House Keeping, Office Hygiene, Stationaries, Patty Cash. 6. Helping company employees by data...


  • Visakhapatnam, India TECHNO METAL INDUSTRIES Full time

    1. Manage front desk with better reception to visitors and employees 2. Maintaining visitors register, employee register, courier register. 3. Maintaining assets register. Taking care of asset contracts, servicing 4. Managing Phone call lines. 5. Taking care of House Keeping, Office Hygiene, Stationaries, Patty Cash. 6. Helping company employees by data...

  • Front Office Admin

    2 months ago


    Visakhapatnam, India TECHNO METAL INDUSTRIES Full time

    1. Manage front desk with better reception to visitors and employees 2. Maintaining visitors register, employee register, courier register. 3. Maintaining assets register. Taking care of asset contracts, servicing 4. Managing Phone call lines. 5. Taking care of House Keeping, Office Hygiene, Stationaries, Patty Cash. 6. Helping company employees by data...


  • Visakhapatnam, India Patra Corporation Full time

    **Responsibilities**: - Delivers fanatical customer service. - Analyze and report Client product malfunctions (for example, by testing different scenarios or impersonating users). - Share feature requests and effective workarounds with team members. - Follow up with customers to ensure their technical issues are resolved. - Assist team members while...

  • Marketing Executive

    3 weeks ago


    Visakhapatnam, India Leo Global Overseas Full time

    **COMPLETE - FIELD - JOB** **Key Responsibilities**: 1) Implement new marketing strategies to attract students interested in studying abroad. 2) Collect passed out and current year student data from Colleges in and around Visakhapatnam. 3) Visit Colleges, meet the Principals, HOD's, Student Leaders and explain the services of the company. 4) Get approval...