App Support

2 weeks ago

Bengaluru, India Jobs for Humanity Full time

Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.

Company Name: FIS Global

**Job Description**:
**Position Type**:
Full time
**Type of Hire**:
Experienced (relevant combination of work and education)
**Education Desired**:
Associate's Degree
**Travel Percentage**:
0%
Are you someone who is curious, motivated, and forward-thinking? At FIS, we offer you the opportunity to work on important issues in the financial services and technology industry. Our team believes in being open, collaborative, entrepreneurial, passionate, and above all, fun.

**What You Will Be Doing**:

- Providing technical support for a software production processing environment
- Detecting, diagnosing, and reporting problems
- Assisting programming staff in software analysis and performance
- Consulting internal users on software capabilities and use
- Escalating issues when necessary for timely resolution
- Using diagnostic tools to isolate and resolve incidents or problems
- Assisting development teams in requirements and system design
- Verifying technical specifications for development projects

**What You Bring**:

- Good knowledge of Unix/Linux and shell scripting
- Excellent communication skills
- Experience with Oracle and SQLPLUS
- Understanding of networking practices
- Knowledge of ITIL production support best practices
- Flexibility to work in rotational shifts and weekends
- Availability for 24/7 shift work

**What We Offer You**:

- An exciting opportunity to work for a leading FinTech product company
- A chance to build a career in the core banking/payments domain
- Professional education and personal development possibilities
- Time to support charities and give back to your community

**Privacy Statement**:
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see our Online Privacy Notice.

**Sourcing Model**:
At FIS, we primarily use a direct sourcing model for recruitment. While we occasionally work with recruitment agencies, we do not accept resumes from agencies that are not on our preferred supplier list. FIS is not responsible for any fees related to resumes submitted by non-preferred suppliers.

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