Gis Structuring Services

2 weeks ago

Bengaluru, India HSBC Full time

**Some careers shine brighter than others.**

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

**Role Purpose**

**The Opportunity**:

- Contribute to pre and post trade support for Marekts internal and external clients
- Contribute to building and maintaining client relationships in assigned area of responsibility

**What you’ll do**:
**Principal Accountabilities: Key activities and decision making areas**

**Typical Targets and Measures**

**Impact on the Business/Function**
- Learn and develop skills with respect to provision of client servicing
- Assist the team with performing daily operational duties
- Understand the infrastructure through which the business operates and assist Operations team (from a front office perspective) with resolving day to day client issues
- Share relevant market, customer and counterparty intelligence with colleagues in the Customer Service Support team
- Carry out when necessary some of the team’s administrative roles
- Support relationship with Banking Relationship Managers and other product groups to maximise cross-selling and service improvement opportunities for the bank

**Customers/Stakeholders**
- External and Internal Clients: Networks, develops and nurtures client relationships, anticipates and identifies their needs and delivers them in a timely basis for the commercial benefits of HSBC
- Internal Collaboration: Develops close and effective working relationships within respective Regions/Countries/Functions/Global Businesses
- Deliver fair outcomes for our customers and ensures own conduct maintains the orderly and transparent operation of financial markets

**Leadership and Teamwork**
- Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision making
- Provide technical leadership and support technical excellence by searching out external best practice, monitoring technical and professional developments, sharing knowledge and encouraging others to do the same in the best interests of HSBC and its customers
- Encourage and enable constructive cross-country and cross-business teamwork by demonstrating collaboration and matrix management in action and challenging actions and behaviours that are not consistent with HSBC's diversity policy and/or the best interests of the business and its customers

**Operational Effectiveness and Control**
- Communicate and adhere to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise
- Contribute to the development, implementation and maintenance of management information, analysis and reporting framework that supports and informs timely and effective business

**Operational Effectiveness and Control (cont’d)**
- management and decision making at all levels

Requirements

**What you will need to succeed in the role**:
**Core Capabilities (applicable to all roles in HSBC)**

**Proficiency Required**

**Achieving Excellence**
- Aspiring to do and deliver the best for HSBC, its customers, colleagues and stakeholders and persisting in this aim regardless of difficulties and challenges in line with HSBC Values
- Taking a positive and constructive approach towards problems using appropriate tools and techniques to deal with them swiftly and effectively
- Implementing business strategies and plans and prioritising activities to make sure the desired results are achieved
- Understanding what is required to be successful and competitive in the local and global marketplace

**Takes Ownership**
- Leads by example, taking accountability and encouraging others to do the same
- Takes ownership of problems and decisions and engages with others to gain commitment and implement solutions to deliver results
- Plans and prioritises their own and/or others work to ensure they are in line with business needs and that resources are used effectively, efficiently and in a timely manner
- Sets high standards and monitors progress and performance to ensure the required results are delivered on time and on budget

**Customer - Stakeholder Focus**
- Focusing on customers, colleagues and stakeholders and taking the time to understand them, communicate with them and meet their needs
- Understanding how their role impacts upon our customers, stakeholders, colleagues, always looking for ways to satisfy them and e

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