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Sales Operations bfsi mumbai
3 days ago
ITES / BPO / Operations / Customer Service / Telecalling Mumbai _Mumbai Western Suburbs_ March 6, 2024 - March 7, 2025 Financial Services
**Job Overview**:
- **Office Location (Area) **Mumbai
- **Course Type **Full Time
- **Min Required Experience (Years) **2
- **Max Required Experience (Years) **5
**Responsibilities**:
- **Oversee the Sales Funnel**:
1. Ensures leads are moving through the organization’s sales funnel smoothly.
2. He/She should be tracking conversion rates through each stage of the funnel, analyzing pertinent data and give recommendations for how to improve the funnel’s performance.
- **Sales Process Support**:
1. Assist in streamline sales processes, ensuring alignment with business objectives and strategies.
2. Act as a point of contact for the sales team, provide administrative and operational support.
- **Data Management and Analysis**:
1. Manage and maintain CRM databases, ensuring accurate and up-to-date information on leads, opportunities and customer interactions.
2. Analyze sales data to identify trends, track performance metrics and generate actionable insights for the sales improvements.
- **Sales Reporting and Forecasting**
1. Generate regular reports on sales performance, including pipeline analysis, conversion rates and revenue forecasts.
2. Support the creation and maintenance of sales forecasts and targets in alignments with organization goals.
- **Process Optimization**:
1. Identify inefficiencies in sales processes and propose solutions for improvement.
2. Implement best practices and standardized procedures to enhance sales operational efficiency.
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