Tele Sales Trainer(Bfsi)
4 months ago
**Job Title/Role**
Tele Sales Trainer - Virtual Banking
(for a Leading BFSI Player)
**Role Category**
Training Delivery & Management
**Location**
Multiple: Delhi, Ahmedabad, Bangalore, Kochi, Indore, Mumbai, Pune, Chandigarh, Jaipur, Coimbatore, Hyderabad, Lucknow, Kolkata
**Employment Type**
**Functional Area**
Telesales, Insurance
**Education**
Minimum Education: Graduate degree from a recognized institution,
Desirable: Relevant Education/Training Certification
**Experience**
Minimum 5 years of overall experience in Tele Sales **and/or** Training in Tele-sales
Desirable:
- Call center training (outbound - inbound) experience.
- Working experience in the insurance sector
**CTC Offered**
5 LPA to 8 LPA
- Should possess excellent presentation and communication skills
- Proficient in English and Local language (Speaking, reading and writing)
**Desired Attributes**
- Call center training (outbound - inbound) experience.
- Working experience in the insurance sector
- A good understanding and delivery of training
- strong interest in developing people and processes.
**Target Industry/Sector**
- BFSI sector, a leading Insurance company
**FLS Capability Development**
- Timely completion of On boarding learning interventions
- Driving mobile learning initiatives
- FLS retention at the end of 3rd & 6th month.
- x% of FLS meeting confirmation target
- x% of FLS getting 3 and above rating in their performance appraisal
**Business Critical Learning Interventions (Org Themes)**
Coverage on Business-Critical learning interventions e.g.
- New Product Launch
- Other trainings aligned to business needs
**Employee Certification**
- x% Participation of Target Audience
- External course completion per learner
- No. of learners qualified.
**SP Training & Activation of Virtual Banking (Tele verticals) of Banks**
- Managing the shop floor's of tele verticals in terms of training, handholding and assisting tele callers (Virtual RMs) and FLS's.
- Ensuring quality and activation of trained RMs through buddy up, call barging etc. activities on the floor's of tele vertical
Pay: ₹800,000.00 per year
Application Question(s):
**Experience**:
- total work: 5 years (preferred)
- Sales: 5 years (preferred)
Work Location: In person
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