Service Coordinator
6 months ago
**Roles and Responsibility**
Attending Customer calls regarding Customer complaints and service complaints
- Assessing the service needs of clients and linking them to the appropriate resources and providers
- Responding to complaints and resolving issues or matching clients with better services
- Mail drafting.
- Should have exp in Handle Team ,Team leading,
- Coordinate with site operators.
- Maintained the records of gensets in log sheets, servicing record of gensets.
- Preparing service reports ,maintain record
- Site visit
**Technical skillset**
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Team player, Pleasant personality
- Good time-management skills
- Great interpersonal and communication skills
**Qualification**
B.sc, BCA, Diploma electrical, any Graduation, preferable service coordinator experience.
**Experience**
2 -3 yrs
**Soft skills**
- Good communication
- Able to draft mail
- Required own vehicle.
- Good in team leader.
**Accurate Powertech** India Pvt Ltd was established in 1999. Authorized dealer of Kirloskar oil Engine Ltd. Journey goes on relentlessly to be all India No.1 dealer of KOEL. Company achieved best performance award for five years since 2006 from Kirloskar. All India NO.1 Dealer of Kirloskar oil Engines ltd. In the range of 3.5KVA - 1500KVA
**Job Types**: Full-time, Permanent
**Salary**: ₹10,769.72 - ₹25,475.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 77740 39883
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