Customer Service Assistant
4 days ago
Handling all incoming customer queries and questions
- Providing the appropriate service and information or referring clients to another department
- Referring problematic issues that they cannot solve to management
- Resolving customer complaints and issuing refunds as needed
- Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
- Providing quotations and checking product availability
- Handling payment transactions
- Adhering to a company’s policies and procedures at all times when assisting customers
**Job Types**: Full-time, Part-time, Regular / Permanent, Fresher
**Salary**: ₹18,000.00 - ₹26,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Flexible shift
- Monday to Friday
- Morning shift
- Weekend availability
Supplemental pay types:
- Joining bonus
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
-
Customer Assistance
7 months ago
Kharadi, Pune, Maharashtra, India Bandoo Service Full timeJob Title: Customer Assistance.(Lift Assitance) Location: Pune Job Summary: We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistance cum Superviser. In this role, you will be responsible for ensuring a positive experience for client by providing information and assistance and supervising the task, Your role is...
-
Customer Service Assistant
7 months ago
Pune, India Prodigy Technologies Full timeProvide assistance to customer services personnel. Organize and schedule customer orders to an appropriate department. Ensure customer orders are met on time. Interact with customers to know their requirements and needs. Resolve conflicting and complex issues relating to customer services. Ensure dispatching and shipping of products is met with customer...
-
Customer Service Assistant
7 months ago
Pune, India Moira Life Private Limited Full timeProvide assistance to customer services personnel. - Organize and schedule customer orders to an appropriate department. - Ensure customer orders are met on time. - Interact with customers to know their requirements and needs. - Resolve conflicting and complex issues relating to customer services. - Implement company policies and procedures in providing good...
-
Customer Service Assistant
7 days ago
Pune, India Pieriandx Full timeMaintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer understanding and acceptance - Recommend new products...
-
Customer Service Assistant
4 months ago
Pune, Maharashtra, India 10x Growth Accelerator Full timeWork Mode: Work From Office **Salary**: ₹23,00,000 to ₹27,00,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through...
-
Customer Service Assistant
4 months ago
Pune, Maharashtra, India 10x Growth Accelerator Full timeJob Description: Customer Success Associate Position: Customer Success Associate Work Mode: Work From Office **Salary**: ₹23,00,000 to ₹27,00,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer...
-
Customer Service Assistant
4 months ago
Pune, Maharashtra, India MentorBeep Full time**Responsibilities**: - Handle inbound and outbound customer calls. - Assist with inquiries and resolve issues. - Maintain accurate records of interactions. - Collaborate with the team to meet targets. **Qualifications**: - Freshers to 1 year in a voice or customer service role. - Excellent communication skills in English (other languages a plus). -...
-
Customer Service Assistant
1 month ago
Pune, Maharashtra, India 10xgrowthaccelerator Full timePosition: Customer Success Associate Work Mode: Work From Office **Salary**: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high...
-
Customer Service
1 week ago
Pune, India Link Talent Management Service Full timeFull Job Description - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying...
-
Sales Specialist
2 weeks ago
Pune, India Wing Assistant Full timeCompany Description Wing provides small businesses, startups, execs, and enterprises with top remote talent for services like Social Media Management, Executive Assistance, Data Entry, Sales Calling, and more. Wing serves as an affordable team member to handle recurring tasks, allowing businesses to focus on growth. Role Description This is a part-time...
-
Customer Service Assistant I
7 months ago
Pune, India Mouser Electronics Full time**Title: Customer Service Assistant I** **Location: India** The Customer Service Assistant is responsible for supporting department objectives by entering and retrieving data through custom or other software to provide optimal customer experience, and supporting customer service initiatives. **ACCOUNTABILITIES & ESSENTIAL FUNCTIONS** - Performs data entry...
-
Customer Service Assistant
7 months ago
Pune, Maharashtra, India Offical One Clickk Solution Full timePosition: Customer Care Assistance Eligibility: Undergraduate/Graduate Freshers Experienced both can apply. Good with English communication skills. **Salary**: 15,000-20,000 ctc + Incentives Shift: Male Day rotational. Day shift for females. Work Location: Pune. **Job Types**: Full-time, Permanent, Fresher **Job Types**: Full-time, Permanent,...
-
Customer Service Assistant
7 months ago
Hinjawadi, Pune, Maharashtra, India Growinity Solutions Full time**ROLE**:Customer Service assistant(International Voice Process)** **EXPERIENCE LEVEL: FRESHER (entry level)** **Salary 2.64LPA + Cab Facility + Shift Allowance** **HSC with 6 months of experience in Customer Support are eligible.** **PG/MTECH/MBA FRESHERS - Please Don't Apply** **Previous in hand salary more than 18k are not eligible.** **Excellent...
-
Customer Service Assistant pune
1 month ago
Pune, Maharashtra, India 10x Growth Accelerator Full timeSalary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...
-
Customer Service Assistant insurance
1 month ago
Pune, Maharashtra, India 10xgrowthaccelerator Full timeSalary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...
-
Customer Service Assistant- Insurance
1 month ago
Pune, Maharashtra, India 10x Growth Accelerator Full timeSalary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...
-
Customer Service Assistant-pune
4 weeks ago
Pune, Maharashtra, India 10xgrowthaccelerator Full timeSalary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...
-
Assistant Manager- Customer service
4 weeks ago
Pune, India Mantras2Success.com Full timeExperience: 2+ yearsSalary: Up to 8 LPAIndustry: B2B e-commerce Languages: English AND Tamil / Telugu / Kannada / Punjabi / Marathi / Gujarati / Hindi / Oriya / Bengali / Malayalam / Hindi / AssameseBenefits:5 Days WorkingMedical InsuranceJob Description:We are seeking a dynamic and customer-oriented individual to join our team as a customer service agent....
-
Customer Service Assistant
6 months ago
Pune, India PDA e-services Full timeThe customer service specialist is responsible for providing voice support to each practice's front office staff, communicating with patients and Insurance companies to resolve issues, and following up on pending matters. Frequently interact with the senior leadership team in the U.S. **Requirements and skills** - Strong English verbal communication skills...
-
Assistant Manager
3 weeks ago
Pune, India Vsynergize AI Full timeJob Summary: - We are seeking an experienced Assistant Manager to oversee operations within our BPO team in the telecom domain.- This role involves managing day-to-day activities in a high-performance environment focused on the US market.- The ideal candidate will possess a deep understanding of the BPO industry and telecom services, exhibit strong...