![Triworld Capita](https://media.trabajo.org/img/noimg.jpg)
CRM & Reservation Executive
4 days ago
The Company: TriWorld is a conglomerate company with offices in Kochi & Dubai. Its diversified interests are in Reality, Hotels & Resorts, Sports, Tours & Financial investments.
**Responsibilities**:
- Responsible for hotel and local reservation.
- Responsible for preparation of occupancy forecast.
- Responsible for implementation of policies and procedures.
- Responsible for recording company rates both in system and correspondence file.
- Ensure special handling of repeats guest and every VIP guest.
- Monitors and coordinates group reservations activity with the sales department and sales head.
- Revenue generation through booking and packages.
- Reference sales from existing customers.
- Reviews no-show and cancelled reservations and processes charges according to hotel’s policy.
- Review room blocking for long stay, suites and special group request.
- All admin related works for club mirth.
- Post sales - welcome call, welcome kit, welcome mail.
- Tie - ups of new resorts and hotels, including contracts.
- Regular contacts with our existing customers.
- Other job responsibilities as and when assigned by the management.
Qualifications:
- Graduate
- Min 3 years experience
- Fluent in English and Malayalam.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 3 years (required)
**Language**:
- Malayalam (required)
- English (required)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 7736947222
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CRM & Reservation Executive
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Kochi, Kerala, India Triworld Capita Full timeThe Company: TriWorld is a conglomerate company with offices in Kochi & Dubai. Its diversified interests are in Reality, Hotels & Resorts, Sports, Tours & Financial investments. **Responsibilities**: - Responsible for hotel and local reservation. - Responsible for preparation of occupancy forecast. - Responsible for implementation of policies and...
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