Reservation Associate
5 months ago
**Job Description** Reservation Operation**
- Work with internal/external representatives from different functions for executing the reservations.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that the team has been trained for all safety provisions.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
- Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
- Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
- Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
- Responsible for ensuring that all reservation filing and correspondence is carried out daily.
- Perform all the duties that are common and any other duties assigned by the Front Office Manager.
- Ensures that the workplace and storage areas remain clean and tidy
- Respects the instructions and safety guidelines for the equipment (s)he uses
- Applies the hotel's security regulations (in case of fire etc)
- Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).
**Qualifications**
- Gradution in Hospitality Management
- Minimum 2 years of relevant experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel, Word, & PowerPoint
-
Reservation Associate
5 months ago
Nedumbassery, Kochi, Kerala, India FLORA HOSPITALITY INDIA Full timeA reservation agent or associate is responsible for assisting customers in making reservations for various services, such as hotel rooms, flights, rental cars, or activities. They must be knowledgeable about the products and services they offer and be able to answer any questions customers may have. In addition to taking reservations, a reservation agent or...
-
Reservations Associate
5 months ago
Kochi, India Grand Hyatt Kochi Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Associate - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with...
-
Reservation Associate
5 months ago
Kochi, India Marriott International, Inc Full time**Job Number** 24027232 **Job Category** Reservations **Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Reservations Associate
5 months ago
Kochi, Kerala, India Marriott International, Inc Full time**Job Number** 24089073 **Job Category** Reservations **Location** Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation...
-
Reservations Associate
5 months ago
Kochi, Kerala, India Marriott International, Inc Full time**Job Number** 24081150 **Job Category** Reservations **Location** Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...
-
Reservation Associate
1 month ago
Kochi, Kerala, India East India Street Café Panampilly Nagar Full timeUrgent requirement for Reservation Associate at Fragrant Nature Hotels & Resorts Corporate based in Kochi. Prefer immediate joiner with minimum 1 year experience in Hotel Reservations. Accommodation provided. Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Food provided - Health insurance Supplemental Pay: - Yearly bonus Ability to...
-
Reservations Teamleader
5 months ago
Kochi, Kerala, India Grand Hyatt Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely...
-
Reservations Associate
5 months ago
Kochi, India Marriott International, Inc Full time**Job Number** 24018913 **Job Category** Reservations **Location** Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation...
-
Reservation Associate
2 weeks ago
Kochi, India AccorHotel Full timePrimary Responsibilities Maximize room bookings by delivering a pleasant and efficient reservations service.Ensure that reservations are dealt with effectively while maximizing revenue.People ManagementWork with internal/external representatives from different functions for executing the reservations.Provide effective support to the team to enable them to...
-
Reservation Associate
2 weeks ago
kochi, India AccorHotel Full timePrimary Responsibilities Maximize room bookings by delivering a pleasant and efficient reservations service. Ensure that reservations are dealt with effectively while maximizing revenue. People Management Work with internal/external representatives from different functions for executing the reservations. Provide effective support to the team to enable...
-
Reservation Associate
1 month ago
Kochi, India AccorHotel Full timeJob DescriptionPrimary Responsibilities Maximize room bookings by delivering a pleasant and efficient reservations service.Ensure that reservations are dealt with effectively, while maximizing revenue.People ManagementWork with internal/external representatives from different functions for executing the reservations.Provide effective support to the team to...
-
Reservations Associate
5 months ago
Kochi, Kerala, India Grand Hyatt Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. You will be responsible to assist the in managing the Reservations Department and work closely with Marketing and Sales and other relevant...
-
Reservation Associate
4 weeks ago
Kochi, India AccorHotel Full timePrimaryResponsibilitiesMaximizeroom bookings by delivering a pleasant and efficient reservationsservice.Ensure that reservations are dealtwith effectively while maximizingrevenue.PeopleManagementWorkwith internal/external representatives from different functions forexecuting the reservations.Provide effectivesupport to the team to enable them to provide a...
-
Reservation & Ticketing Executive
5 months ago
Kochi, Kerala, India Kerala Travels Interserve Ltd Full timeSoftwareWe are looking for detail-oriented reservation agents to assist our customers with their booking needs Should be well versed in GDS Softwares like Galileo, Amadeus & Sabre. Corporate/B2B Travel booking experience. Handling day to day operations and follow ups efficiently and effectively. Coordinate with International travel service...
-
Front Office Gsa
2 weeks ago
Kochi, Kerala, India ZEAK US Full time**Job Position**: Front Office GSA (Guest Service Associate) **Location**: Fragrant Nature Hotels & Resorts The Guest Service Associate (GSA) is responsible for delivering exceptional guest service at the front office. They handle guest check-ins/check-outs, provide information, and ensure a welcoming atmosphere. **Key Responsibilities**: - Greet and...
-
Ground Attending Terminal Staff
5 months ago
Kochi, Kerala, India Computer Warriors Education Pvt Ltd. Full timeWe are Hiring for Ground Staff/ Customer Service Associate for Leading Airlines for Both Males and Females ( Only Freshers ) Job Responsibility when you work at the Airport Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Assisting with airline Gates & Seats Helping customers with Proper Luggage...
-
Reservation Associate
5 months ago
Kochi, India Marriott International, Inc Full time**Job Number** 24028237 **Job Category** Sales & Marketing **Location** Courtyard Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...
-
Guest Service Associate Front Office
5 months ago
Kochi, Kerala, India Marriott International, Inc Full time**Job Number** 24069808 **Job Category** Rooms & Guest Services Operations **Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...
-
Sales Associate
1 month ago
Kochi, Kerala, India TLC DIGITECH PVT LTD Full timeTo represent the Program and the organization at the hotel. Responsible for enrolments of walk in and other customers into the Membership. Collection of data from the hotels of potential Members and a possible reach out to them for enrolment. Engagement with Members walking into the hotels to build a relationship. Coordination with the hotel teams for...
-
Administrative Assistant
5 months ago
Kochi, Kerala, India IVBM(OPC) Pvt. Ltd. Full timeConducting research and development for the company's periodic phases of growth. - Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. - Providing real-time scheduling support by booking appointments and preventing conflicts. - Making travel arrangements, such as booking flights,...