Customer Relations Executive
2 weeks ago
To deliver world class service and go out of your way to find solutions and make our Traya users delighted in a fast paced, structured customer care environment.
- To ensure complete ownership of customer Queries and guarantee end-to-end satisfaction with our services.
- List down necessary information and suggest best solutions that benefit the customer keeping customer satisfaction, effectiveness, efficiency and quality on top.
- Demonstrated consultative experience, ability to influence, be resourceful
- Gather relevant information from customers as required and update it accurately to facilitate the decision-making process
- To collaborate with various teams within the ecosystem of Traya to identify optimal solutions for our customers.
- To prepare observations to stakeholders to help derive better actions for continuous improvement
**Salary**: ₹18,000.00 - ₹23,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91 7045027239
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