Customer Solutions Design Professional
2 months ago
Customer Solutions Design Professional
**Job Req ID**:29144**Posting Date**:6 Mar 2024**Function**:Design**Unit**:Business**Location**:Gurugram Infospace Ltd IT/ITES, Gurugram, India**Salary**:Competitive**Why this job matters**
The Customer Solutions Design Analyst assists the creation of end-to-end technical designs and solutions which meet customer needs.
**What you’ll be doing**
1. Assists the capture of customer technical requirements and translates it into solution designs in accordance with standard design methodologies.
2. Supports customer solution design engagement, contributing to statement of work creation, including any 3rd party deliverables.
3. Assists in review and validation processes for both new developments and in-life products and services.
4. Assists customer migration planning and implementation.
5. Assists change management, providing impact assessments and design documentation updates.
6. Ensures that designs adhere to architectural principles and policies.
7. Assists parties within the project lifecycle to determine the optimum solution design for customers.
8. Assists in the resolution of standard solution and service issues, root cause analysis, and troubleshooting.
9. Assists in the implementation of ways to improve working processes within the area of customer solution design.
**The skills you’ll need**
- Troubleshooting
Business Strategy
Presenting/Demonstrating
Requirements Analysis
Root Cause Analysis
Requirements Gathering
Negotiation
Commercial Acumen
Business Analysis
Solution Design
Technology Migration
Proposal Development
Solution Architecture
Decision Making
Growth Mindset
Inclusive Leadership
**Our leadership standards**
**Looking in**:
**Leading inclusively and Safely**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.
**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building for the future**
I build diverse future-ready teams where all individuals can be at their best.
-
Customer Solutions Design Professional
1 month ago
Gurugram, Haryana, India BT Group Full timeCustomer Solutions Design Professional **Job Req ID**:31607**Posting Date**:29 Apr 2024**Function**:Customer Service**Unit**:Business**Location**:25A DLF City Phase-III,, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Solutions Design Professional supports the creation of end-to-end technical designs and solutions which meet...
-
Customer Solutions Design Professional
1 month ago
Gurgaon District, Haryana, India BT Group Full timeCustomer Solutions Design Professional **Job Req ID**:13334**Posting Date**:28-Mar-2023**Function**:Customer Service**Location**:25A DLF City Phase-III,, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Solutions Design Professional supports the creation of end-to-end technical designs and solutions which meet customer...
-
Network Design Professional
1 month ago
Gurugram, Haryana, India BT Group Full timeNetwork Design Professional **Job Req ID**:32738**Posting Date**:29 Apr 2024**Function**:Customer Service**Unit**:Business**Location**:Cyber Green, DLF Cyber, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Solutions Design Professional supports the creation of end-to-end technical designs and solutions which meet customer...
-
Customer Support Professional
4 weeks ago
Gurugram, Haryana, India ApplyBoard Full timesix core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s important that our team members are representative of the students from more than 150 countries that we support. The Opportunity: Customer Support Professionals will be...
-
Automation Professional
1 month ago
Gurugram, Haryana, India BT Group Full timeAutomation Professional **Job Req ID**:26972**Posting Date**:8 Dec 2023**Function**:Strategy, Transformation & Business Intelligence**Unit**:Finance, Strategy & Business Services**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Software Engineering Professional supports the execution of the...
-
Solution Design
1 month ago
Gurgaon, Gurugram, Haryana, India Cognizant Technology Solutions Full time**Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Solution Design **Employee Status **:Full Time Employee **Shift **:Day Job **Travel **:No **Job Posting **:Nov 08 2023 **About Cognizant
-
Customer Care Professional
2 days ago
Gurugram, Haryana, India Amex Full time**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...
-
SAP E2E Solution Architect
2 months ago
gurugram, India RGF Professional Recruitment Full timeCompany Overview Our client is a leading IT services and consulting multinational firm. They draw a deep industry expertise and a command of the fast-evolving fields of cloud, data artificial intelligence, connectivity, software, digital engineering, and platforms. Job Description We are looking for an experienced professional with...
-
Solution Design
4 weeks ago
Gurgaon, Gurugram, Haryana, India Cognizant Technology Solutions Full time**Not Applicable** **Qualification**: Graduate - Define growth path for team members based on career lattice. - Identify changes required to the career lattice. - Demostrate appreciation of diversity and inclusion in professional interactions. - Highlight any observable deviations in areas of diversity and inclusion. - Take concious effort to improve the...
-
Learning Professional
1 month ago
Gurugram, Haryana, India BT Group Full timeLearning professional **Job Req ID**:29258**Posting Date**:24 Apr 2024**Function**:HR**Unit**:Finance, Strategy & Business Services**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Learning & Skills Professional supports delivery of key strategic learning programmes and initiatives ensuring...
-
Customer Care
6 days ago
Gurugram, Haryana, India TEAMWORK SOLUTIONS Full time**Greetings From Teamwork Talent Solutions!!** **Position**: Customer Care (Inbound Voice) **Work Location**: Gurugram **Working Days**: 6 days a week with 1 rotational off **Shift Timings**: 24*7 rotational shifts **Note: - Major Day shifts for females** **Qualifications**: - Only graduates are eligible to apply. **Experience**: - Any BPO...
-
Solution Designer
1 month ago
Gurugram, Haryana, India RARR Technologies Pvt. Ltd. Full timeThe Solution designer drives the execution of the technical and architectural decisions made by the team, ensuring employment of the right practices, helping to problem solve and ensuring team members remain invested and collaborate. - 12+ years of hands-on Design and Development experience - Understands generally accepted software design principles,...
-
Product Professional
1 month ago
Gurugram, Haryana, India BT Full timeProduct Professional **Job Req ID**:29744**Posting Date**:28 Feb 2024**Function**:Product & Propositions**Unit**:Digital**Location**:Candor TechSpace, Tikri, Secto, Gurugram, India**Salary**:Competitive- Our Digital unit is responsible for leading BT’s digital transformation, delivering brilliant customer experiences and creating the innovative products...
-
Product Professional
1 month ago
Gurugram, Haryana, India BT Full timeProduct Professional **Job Req ID**:27293**Posting Date**:29 Feb 2024**Function**:Product & Propositions**Unit**:Digital**Location**:ASF Insignia, Gawal Pahari Rd, Gurugram, India**Salary**:Competitve- Our Digital unit is responsible for leading BT’s digital transformation, delivering brilliant customer experiences and creating the innovative products and...
-
Security Professional
1 month ago
Gurugram, Haryana, India BT Group Full timeSecurity Professional **Job Req ID**:32538**Posting Date**:23 Apr 2024**Function**:Customer Service**Unit**:Business**Location**:Dundahera, Sector 21, Gurugram, India**Salary**:Competitive**Why this job matters** The Network Engineering Professional supports the delivery of engineering activities that contributes client technical requirements, deploying...
-
Security Professional
1 month ago
Gurugram, Haryana, India BT Group Full timeSecurity Professional **Job Req ID**:28838**Posting Date**:4 Mar 2024**Function**:Customer Service**Unit**:Business**Location**:25A DLF City Phase-III,, Gurugram, India**Salary**:competitive**Why this job matters** The Network Engineering Professional supports the delivery of engineering activities that contributes client technical requirements, deploying...
-
Security Professional
2 days ago
Gurugram, Haryana, India BT Group Full timeSecurity Professional **Job Req ID**:33955**Posting Date**:29 May 2024**Function**:Customer Service**Unit**:Business**Location**:Dundahera, Sector 21, Gurugram, India**Salary**:Competitive**Why this job matters** The Network Engineering Professional supports the delivery of engineering activities that contributes client technical requirements, deploying...
-
Security Professional
4 weeks ago
Gurugram, Haryana, India BT Group Full timeSecurity Professional **Job Req ID**:28621**Posting Date**:17 Jan 2024**Function**:Customer Service**Location**:Dundahera, Sector 21, Gurugram, India**Salary**:Competitive**Why this job matters** The Network Engineering Professional supports the delivery of engineering activities that contributes client technical requirements, deploying optimal networking...
-
Assistant Customer Care Manager
4 days ago
Gurugram, India Electrolux Professional Full timeJoin Electrolux Professional Group - as ASSISTANT CUSTOMER CARE MANAGER - INDIA ABOUT THE JOB We are looking for Assistant Customer Care manager who can support Customer Care teams to achieve the business goals. Candidate should be able to do trainings & provide support and create a service/Customer care business. Person needs to have Service Management...
-
Security Professional
4 weeks ago
Gurugram, Haryana, India BT Group Full timeSecurity Professional **Job Req ID**:28836**Posting Date**:8 Feb 2024**Function**:Customer Service**Location**:25A DLF City Phase-III,, Gurugram, India**Salary**:competitive**Recruiter: Amirah Sajad** **Hiring Manager: Ravi Jyoti** **Career Grade: E** **Internal Closing Date: February 8, 2024** **Why this job matters** The Network Engineering...