Customer Support Executive

3 months ago


India Nivoda Full time

Location - South Africa Remote_
- If you are a problem solver, with a customer-centric approach to your work, this is an opportunity to make a real impact in a rapidly evolving industry.**About us**:
Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam.
- We are an extremely fast-growing B2B marketplace changing how the global jewellery industry operates. We connect buyers and sellers of jewellery on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewellery.
- Nivoda has a rapidly developing workforce expanding into new countries with a dynamic, supportive and collaborative culture.
- The company's sales have grown over 100% in the last 12 months, and the team has grown to over 280 employees internationally. We are a global team of big thinkers, risk takers and hard workers.**What you’ll do**:

- Focus on resolving customer issues and ensuring swift response times, making customer satisfaction a top priority.
- Adapt to constant changes in our fast-paced, scale-up environment, and staying ahead of the curve with new product releases enabling you to deliver the best possible experience to our valued clients.
- You will be measured through team KPIs, including resolution time and response time. You'll have the autonomy to set your own KPIs, giving you the freedom to drive your personal and team growth.

**What you’ll need**:

- Minimum 2 years experience in online customer support, live chat, and calls.
- Organised and able to multitask across different platforms
- Proactive and forward thinking
- Assertive nature and ability to be the voice of the customer when communicating internally
- Excellent cross-functional collaboration skills

**What we offer**:
Opportunity to join us at a dynamic growth phase, where your contributions can have a significant impact on shaping the company's future success
- Remote working environment
- Flexible working
- Unlimited holiday
- Fast-paced and global working environment



  • India Solutions Infoway Support Services Full time

    **No of Vacancies : 5** **Experience : 0-5 years** **Job Location: Thiruvalla, Kerala / Work from Home** **Salary: 10,000 INR per month + Incentives** **Job Summary **:As a Customer Support Executive, you will play a crucial role in providing excellent customer service and ensuring customer satisfaction. You will be responsible for addressing customer...


  • India consultancy Full time ₹ 10,000 - ₹ 12,000 per month

    Customer Support Executive We are looking for a proactive and skilled Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for the overall management of our customer service representatives and the delivery of high-quality customer support. Team Leadership: Supervise and lead a team of customer service...


  • India Bloom Consulting Services Full time

    **Customer Support Executive ( Job ID : 000000983 )**: NA Experience **0 - 1 year** Offered Salary Notice Period **Not Disclosed** Customer Support Executive**: - 0-1 years’ experience - Preferable North Indians ( Excellent English and Hindi ) Mandatory - Inbound and Outbound ( Voice and Non voice )


  • India M Hub Solution Full time

    **Overview**: The Customer Support Executive plays a crucial role in providing exceptional customer service and support to ensure customer satisfaction and retention. This position is vital in maintaining positive customer relationships and contributing to the overall success of the organization. Key Responsibilities: Resolving customer complaints and issues...


  • India Vastramay Pvt. Ltd. Full time

    Job Title: Customer Support Executive Location: Thane, Mumbai (On-site) Company: Vastramay Pvt. Ltd. Founded in 2015, Vastramay is a leading provider of men's ethnic wear, known for combining traditional craftsmanship with modern design sensibilities. Our collections offer a wide range of fashion wear available on major e-commerce platforms...


  • India Esyconnect Full time

    **Overview**: The Customer Support Executive plays a crucial role in ensuring customer satisfaction and retention. They are responsible for providing prompt and efficient support to customers, addressing their inquiries and issues, and representing the company's commitment to exceptional service. **Key Responsibilities**: - Resolving customer issues in a...


  • India Renee Cosmetics Full time

    Full-Time Ahmedabad **Who We Are?** Timelessly inspired, endlessly enhanced - RENÉE Cosmetics is an Indian makeup brand that's redefining beauty with its range of high-quality, cruelty-free, and FDA-approved innovative range of products. RENÉE believes in empowering women to own and enjoy their bold, ambitious persona and let their glam do the...


  • India Leegality Full time

    Company Mission: Leegality is India’s first Document Infrastructure Platform - a radical new digital way for businesses to complete paperwork (agreements, forms and other legal documents). Over the last 7 years, Leegality has changed the way 2000+ Businesses do their paperwork from large enterprises like HDFC, SBI Cards, Federal Bank, ICICI Lombard, Axis...


  • India Customer Compass Full time

    Launch Your HR Career at Customer Compass!Who We Are:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer experiences. We're passionate about growth and nurturing young talent, and we offer the perfect launchpad for your HR career journey!You're...


  • India Nivoda Full time

    Location - South Africa Remote_ - If you are a problem solver, with a customer-centric approach to your work, this is an opportunity to make a real impact in a rapidly evolving industry. - **About us**: Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam. - We are an extremely...


  • India Kappsoft Full time

    Strong written and verbal communication skills. - Review and follow up on queries, tasks, and/or special projects as assigned by management. - Participate in quality assurance; assure 100% client satisfaction. - Understand and manage evolving client expectations. - Minimum 0 - 1 year of customer service, call centre, help desk, technical support. -...


  • India Triple Full time

    Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across...


  • India Genpact Full time

    Hi Applicant, We are scouting for Customer Support Executive - Non-Voice for Kolkata location. Job Description - Responsibilities • Respond to customer queries and customer's concern • Performs a variety of routine standard tasks in non-voice queues like email, chat etc. • Provide support for data collection to enable Recovery of the...


  • India Ideatree Full time

    WHO WE ARE: eigital helps brands anticipate and navigate change. We do more than envision the future; we help build it. Digital is no more about a great website, social presence, or app but an omnichannel platform for brands and businesses to approach the audience holistically. WHAT DO WE SEEK? We are seeking a Customer Support Executive (Mid-level), who...


  • India Bigtoe Pose, Inc. Full time

    Company Description Bigtoe Pose, Inc. is a fast-growing company in the wellness industry. Since our launch in 2021, we have been focused on revolutionizing the industry by making high-quality massage and yoga services more accessible. Our network of professionals has surpassed 6,000 members, and our commitment to accessible wellness has resonated with both...


  • India Bigtoe Pose, Inc. Full time

    Company Description Bigtoe Pose, Inc. is a fast-growing company in the wellness industry. Since our launch in 2021, we have been focused on revolutionizing the industry by making high-quality massage and yoga services more accessible. Our network of professionals has surpassed 6,000 members, and our commitment to accessible wellness has resonated with both...


  • India Dreamwave AI Full time

    Note: Please visit www.dreamwave.ai/ai-headshots and describe what you find interesting about working on our product in your message to us.Company DescriptionDreamwave AI is an AI research lab that specializes in augmenting human creativity with next-generation creative tools powered by AI. We are dedicated to pushing the boundaries of technological...


  • India Dreamwave AI Full time

    Note: Please visit and describe what you find interesting about working on our product in your message to us.  Company Description Dreamwave AI is an AI research lab that specializes in augmenting human creativity with next-generation creative tools powered by AI. We are dedicated to pushing the boundaries of technological innovation and unlocking...


  • India Tata Recruitment Services Full time

    Role Description This is a full-time on-site role for a Customer Service Executive at Tata Recruitment Services in Gurugram. The Customer Service Executive will be responsible for ensuring customer satisfaction, providing customer support, managing customer service operations, and maintaining high levels of customer service on a day-to-day basis. ...

  • Customer Care Support

    3 months ago


    India Sophos Full time

    **About Us** **Role summary** - The Customer Care Support will be responsible for ensuring that he/she provides high quality information in response to inquiries about Sophos products and services to Sophos customers, partners and other engineers. As a Customer Care Support, you are responsible for ensuring you deliver a total customer experience that they...