Customer Support Executive
5 months ago
**Overview**: The Customer Support Executive plays a crucial role in providing exceptional customer service and support to ensure customer satisfaction and retention. This position is vital in maintaining positive customer relationships and contributing to the overall success of the organization. Key Responsibilities:
Resolving customer complaints and issues in a professional and timely manner
Providing product or service information to customers
Handling and resolving customer escalations
Documenting customer interactions and transactions
Collaborating with other departments to ensure timely resolution of customer issues
Upselling or cross-selling products and services
Assisting with customer retention activities
Performing administrative tasks related to customer support
Contributing to the development of customer support processes and procedures Required Qualifications:
Bachelor’s degree in Business Administration, Communications, or related field
Proven work experience in customer support or a similar role
Strong verbal and written communication skills
Excellent problem-solving abilities
Ability to multitask and prioritize in a fast-paced environment
Empathetic and patient demeanor
Proficiency in CRM software and help desk systems
Ability to work well in a team environment
Attention to detail and accuracy
Flexibility to work in shifts and weekends Contact HRManager WhatsApp8441936177
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Customer Support Specialist
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Customer support specialist
2 weeks ago
India Customer Compass Full timeJob Title : Customer Solutions Specialist Location : Remote Company : Customer Compass Job Type : Full-Time, Permanent Shift Timing : Rotational (Day/Night with 9 hours login) About the Company: Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional...
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Customer Support Specialist
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india Customer Compass Full timeJob Title : Customer Solutions Specialist Location : Remote Company : Customer Compass Job Type : Full-Time, Permanent Shift Timing : Rotational (Day/Night with 9 hours login) About the Company: Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional...
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Customer Support Specialist
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India Customer Compass Full timeJob Title : Customer Solutions SpecialistLocation : RemoteCompany : Customer CompassJob Type : Full-Time, PermanentShift Timing : Rotational (Day/Night with 9 hours login)About the Company:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer...
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Customer Support Specialist
2 weeks ago
India Customer Compass Full timeJob Title : Customer Solutions Specialist Location : Remote Company : Customer Compass Job Type : Full-Time, Permanent Shift Timing : Rotational (Day/Night with 9 hours login) About the Company: Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional...
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Customer Solutions Representative
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india Abekus Full timeCompany DescriptionAbekus is an adaptive learning platform designed to help individuals enhance their skills and prepare for placements, job interviews, and exams by providing access to thousands of questions across diverse categories. Our goal is to offer an engaging and comprehensive learning experience that drives success.Role DescriptionWe are offering a...
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Customer Support Executive
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India Abekus Full timeCompany DescriptionAbekus is an adaptive learning platform designed to help individuals enhance their skills and prepare for placements, job interviews, and exams by providing access to thousands of questions across diverse categories. Our goal is to offer an engaging and comprehensive learning experience that drives success.Role DescriptionWe are offering a...
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Customer Support Executive
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india BusinessOnBot Full timeWe are looking for a Customer Support Executive to join our team full-time. In this role, you will play a crucial part in ensuring customer satisfaction by understanding customer issues and providing optimal, timely resolutions. As the first point of contact for customers, your primary duties will include troubleshooting problems and delivering excellent...