Production Support
3 weeks ago
Job Description
Job Title
- Production Support
Place of work
- Delhi, Mumbai
Business Unit
- Corporate Function
Function
- Information Technology
**Job Purpose**:
**Roles & Responsibilities**:
Design production support procedures, policies and documentation
Identify and resolve technical issues
Establish the root causes of production errors, and escalate serious concerns
Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
Deliver regular and customized training to teams within the business
Capture and share best
- practice knowledge amongst the team
Stay abreast with global market trends and competitor strategies in key markets
Leverage in-house synergies through collaboration with internal stakeholders
**Educational Qualifications**:
Graduate - Any
**Experience**:
Minimum of 4+ Years
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