L3 Production Support
Found in: Whatjobs IN C2 - 2 weeks ago
Exp: 4 -10 years
Responsibilities:
Troubleshoot, analyze and resolve various software problems in customer solution.
Introduce new development technologies, instruments and techniques.
Establish good working relationship with the customers while providing onsite technical support for production environment.
Provide expertise and best practices on technical aspects of post-production support services including performance.
o Analyze, identify, prioritize and assist in resolution of issues in production environments
o Analyze, categorize and assist in development by application enhancement requests
o Provide business users with application support.
Key Technical Expertise:
Good hands on development experience in Core Java, J2EE, Oracle/ SQL, PL/ SQL is a must;
Knowledge of RDBMS and OOAD concepts.
Experience in UNIX.
Experience in developing/support Telecom BSS/OSS Systems is preferable;
Good to have experience in spring, springboot, hibernate, etc.
Excellent communication & presentation skills;
Self-driven person with an ability to build relations and work with cross cultural teams
Willingness to travel to customer locations when required.
Flexibility to Support Customer Business hours.
Education:
B.E. / B. Tech./ BCS/ BCA/ M.C.A./ MBA (IT)
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