Customer Support Executive
3 weeks ago
**Position : Customer Support Executive**
**Experience: 3 to 4 years**
**Salary : 25 k**
**Location : Bhiwandi (Themghar)**
**Preferred for logistics industry**
**Roles and Responsibilities**
1.Coordination with customers & vendors
2.Prepare MIS for corporate customers
3.POD follow up and Billing update.
5. Coordination with sales team for Pickup and Delivery records.
6. Prepare invoice and sending bills to the customers.
7.Preparing MIS report on daily basis and sending the same to the
Managers.
8. Coordinating with sales team for Work order.
9.Coordinating with sales team for invoicing details and other charges and assist same
10. Coordinating with operations team for vehicle reaching on time.
11.Tracking and monitoring the shipment allocated and give timely updates to customer.
12.Assist customer with a proper update and keep them updated in any emergencies.
13.Tactfully handle situations and provide a good service to all our customers.
14.Timely details to operations team about the shipment with proper unloading, loading details
with contact number.
15. To fulfill vehicle requirements for clients by asking planning department and informed same
to customer.
16.Managing all customer related queries during shipment buy coordinating with Operations,
Sales, billing, and customer.
18. To fulfill all customers’ requirements with a prompt service.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
**Experience**:
- Customer support: 3 years (preferred)
- Logistics industry: 3 years (preferred)
- MIS Report: 3 years (preferred)
- Prepare invoice: 3 years (preferred)
Work Location: In person
**Speak with the employer**
+91 9137519001
-
Customer Support Executive
2 weeks ago
Bhiwandi, India Vardhman Packaging Solutions Full timeWe are a community of diverse teams and talented individuals. All playing different yet significant roles, all working fervently towards creating better customer experiences, all driven with a thirst for innovation. And in that dynamic, fast-paced community is a cornucopia of opportunities, for you. Pick a team, find your opportunity and get in touch with...
-
Customer Support Executive
1 week ago
Bhiwandi, India Vashi Integrated Solutions Limited Full timeJob Title: Customer Support Executive (Solar Industry) Location:Mumbai Preferred Language: English (Primary), Marathi, Hindi, Gujarati, Tamil (Secondary) **Education**: Bachelor's degree in Electrical Engineering (preferred) Alternatively, completion of a course in solar technology In the absence of solar education, a graduate degree with relevant...
-
Customer Response Executive
1 week ago
Bhiwandi, India PAC Cosmetics Pvt Ltd Full time**Job Description for Customer Response Executive** We are looking for a qualified **Customer Support Executive** to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...
-
Customer Support Associate
6 days ago
Bhiwandi, India Family Footwear Full time**Freshers Only.** **Customer Support**: Process returns, exchanges, and refunds efficiently, ensuring a positive customer experience. Address customer concerns and resolve issues to their satisfaction, maintaining high levels of customer satisfaction. 60% calling, 40% Operations **Operations Management**: Oversee day-to-day operations to ensure smooth...
-
Customer Relationship Executive
2 weeks ago
Bhiwandi, India Laqshya Skills & Management Services Pvt. LTd. Full timeHighly numerate with excellent proficiency in Microsoft Excel - Support the Senior CRM manager to define and develop the retention strategy, roadmap and budget that will achieve targets and KPIs - Ensuring that client information is most updated in CRM tools - Lead regular status meetings and glean field input through regular connects - Develop further as...
-
Executive Support Professional
2 days ago
Bhiwandi, Maharashtra, India Kuche7 Manufacturing Pvt Ltd Full timeKuche7 Manufacturing Pvt Ltd requires an Executive Support Professional to provide high-level administrative support to the team. The Executive Support Professional will be responsible for managing travel arrangements, handling vendor negotiations, and ensuring adherence to company policies and regulatory requirements.Main Responsibilities:Travel...
-
Customer Sales Executive
6 days ago
Bhiwandi, India Lofa Full time**Responsibilities** - Greet and direct customers. - Provide accurate information (e.g.product features, pricing and after-sales services) - Answer customers’ questions about Specific products/services. - Conduct price and feature comparisons to facilitate purchasing. - Cross-sell products. - Ensure racks are fully stocked. - Manage returns of...
-
Customer Care Executive
2 weeks ago
Bhiwandi, India Minarc Full timeReview customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed - Handling inbound calls from...
-
BACK OFFICE EXECUTIVE
4 days ago
Bhiwandi, India Paradise Placement Consultancy Full timeJob Description: Location: Mumbai Nasik Highway Kalyan Bypass (BHIWANDI) Experience: 1yr experience (minimum) Gross Salary: 18K-20K Preference: Female Job content: Key Account Support shall be responsible for coordination between Marketing Team and Technical Team and customers regarding jobs received to the company from the customers. ...
-
Customer Care Executive
2 weeks ago
Bhiwandi, India Linepro Controls Pvt. Ltd. Full timeExperience: Min 2 years or more in Customer Service Roles & Responsibilities: 1. Answer calls professionally to provide information about products & services. 2. Keep record of customer interactions, recording details of inquires and complaints. 3. Follow-up with customers. 4. Analyze the existing customers and follow up with them 5. Co-ordinate with...
-
Customer Care Executive
5 days ago
Bhiwandi, India Nido Machineries Full timeIdentify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...
-
Branch Support Executive
3 weeks ago
Bhiwandi, India Rentokil Initial Full timeAbout Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer...
-
Sales Support Executive
6 days ago
Bhiwandi, India Miracle HR Solution Pvt. Ltd. Full time**Enquiry Management** - Attend to Inquiries from all trade portals - Attend to all enquiries from dealers - Understand the requirements of customers - Communicate with purchase/operations team to get the prices if required - Provide quotations - Follow up and solve all customer queries to get the orders **Quotations Management** - Prepare quotations as...
-
Customer Service Executive
2 weeks ago
Bhiwandi, India 20Cube Logistics Full time**About Role**: - For all assigned customers, will be the 1st point of contact, be it Pre alert, ASN & any SO, Order related requirements. - Working with operations and other stakeholders to ensure agreed SLA’s & SOP’s contracted with customers is met, achieved and any deviations handled. - Map customer processes and operational SLA - Obtain approvals...
-
Customer Relationship Executive
2 weeks ago
Bhiwandi, India Zeev Hr Consultants And Placement Services Full timeDetermining clients’ needs and suggesting suitable travel packages - Providing travellers with pertinent information and useful travel/holiday materials - Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc. - Converting Leads into Business, achieving Goals through regular follow-ups. - Establish,...
-
Customer Care Executive
7 days ago
Bhiwandi, India Vewox Full timeManage stock Pack products Quality checking Call customers Warehouse maintenance Social media marketing **Job Types**: Full-time, Contract Contract length: 12 months Pay: ₹280,000.00 - ₹300,000.00 per year Schedule: - Day shift
-
Customer Care Executive
1 week ago
Bhiwandi, India Vewox Full timeManage stock Pack products Quality checking Order processing Call customers Warehouse maintenance Social media marketing **Job Types**: Full-time, Contract Contract length: 12 months Pay: ₹250,000.00 - ₹300,000.00 per year Schedule: - Day shift
-
Back Office Executive
2 weeks ago
Bhiwandi, India Okie placement services private limited Full timeback office executive supports the front office of a company by performing administrative tasks, processing transactions, and maintaining records. They may also provide customer support and help with inventory management. Responsibilities Data entry: Record and update information in databases Transaction processing: Handle invoices, receipts, and payments...
-
Sales executive female
1 week ago
Bhiwandi, Maharashtra, India Naukripay Full timeJob Description mail:- info@naukripay.com Sales Executive job description typically involves identifying and pursuing sales opportunities, building customer relationships, delivering presentations, negotiating deals, and ensuring customer satisfaction to achieve sales targets. Here's a more detailed breakdown: Key Responsibilities: Identifying and...
-
IT Support Executive
2 weeks ago
Bhiwandi, India Medplus Health Services Ltd Full timeMust be Responsible to Manage & Maintain IT Assets Direct Hiring not any Deposit money Bike Compulsory Referring Local Bhiwandi **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Life insurance - Provident Fund Day range: - Weekend availability Shift: - Day...