Customer Care Executive

Experience: Min 2 years or more in Customer Service Roles & Responsibilities: 1. Answer calls professionally to provide information about products & services. 2. Keep record of customer interactions, recording details of inquires and complaints. 3. Follow-up with customers. 4. Analyze the existing customers and follow up with them 5. Co-ordinate with...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...

Manage stock Pack products Quality checking Call customers Warehouse maintenance Social media marketing **Job Types**: Full-time, Contract Contract length: 12 months Pay: ₹280,000.00 - ₹300,000.00 per year Schedule: - Day shift

Manage stock Pack products Quality checking Order processing Call customers Warehouse maintenance Social media marketing **Job Types**: Full-time, Contract Contract length: 12 months Pay: ₹250,000.00 - ₹300,000.00 per year Schedule: - Day shift

Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed - Handling inbound calls from...

**Job Description for Customer Response Executive** We are looking for a qualified **Customer Support Executive** to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

Compile & release incoming orders to the production floor - Follow up with vendors and workers till order completion - Continuously monitor order lead times and escalate as needed - **CANDIDATES WITH POOR VERBAL OR WRITTEN ENGLISH WILL BE REJECTED.** **Salary**: ₹15,998.81 - ₹21,205.98 per month **Benefits**: - Cell phone reimbursement - Health...

Some skills and responsibilities that are common to many types of executive roles include: Analyzing market trends: Researching and analyzing data to identify and define audiences Maintaining client relations: Building new client relationships and maintaining existing ones Time management: Making the most of time in the world of business Multitasking: An...

**Responsibilities** - Greet and direct customers. - Provide accurate information (e.g.product features, pricing and after-sales services) - Answer customers’ questions about Specific products/services. - Conduct price and feature comparisons to facilitate purchasing. - Cross-sell products. - Ensure racks are fully stocked. - Manage returns of...

We are a community of diverse teams and talented individuals. All playing different yet significant roles, all working fervently towards creating better customer experiences, all driven with a thirst for innovation. And in that dynamic, fast-paced community is a cornucopia of opportunities, for you. Pick a team, find your opportunity and get in touch with...

**Position : Customer Support Executive** **Experience: 3 to 4 years** **Salary : 25 k** **Location : Bhiwandi (Themghar)** **Preferred for logistics industry** **Roles and Responsibilities** 1.Coordination with customers & vendors 2.Prepare MIS for corporate customers 3.POD follow up and Billing update. 5. Coordination with sales team for Pickup...

**Ownership and end to end execution on the below tasks is what we are looking for**: Take care of cataloging on PRITIHOME(DOT)com and will be the key POC Working on data extensively for actionable insights. Should be proficient with excel Helping the team with order processing and resolving order dispatch issues Work closely with courier partners for...

Pay: ₹18,000.00 - ₹30,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental Pay: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: -...

Highly numerate with excellent proficiency in Microsoft Excel - Support the Senior CRM manager to define and develop the retention strategy, roadmap and budget that will achieve targets and KPIs - Ensuring that client information is most updated in CRM tools - Lead regular status meetings and glean field input through regular connects - Develop further as...

Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and...

Job Title: Customer Support Executive (Solar Industry) Location:Mumbai Preferred Language: English (Primary), Marathi, Hindi, Gujarati, Tamil (Secondary) **Education**: Bachelor's degree in Electrical Engineering (preferred) Alternatively, completion of a course in solar technology In the absence of solar education, a graduate degree with relevant...

* Conduct market research to identify selling possibilities and evaluate Dealer's needs - Set up meetings with potential clients and listen to their wishes and concerns - Prepare and deliver appropriate presentations on products and services - Create frequent reviews and reports with sales and financial data - Ensure the availability of stock for sales and...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

**About Role**: - For all assigned customers, will be the 1st point of contact, be it Pre alert, ASN & any SO, Order related requirements. - Working with operations and other stakeholders to ensure agreed SLA’s & SOP’s contracted with customers is met, achieved and any deviations handled. - Map customer processes and operational SLA - Obtain approvals...

Determining clients’ needs and suggesting suitable travel packages - Providing travellers with pertinent information and useful travel/holiday materials - Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc. - Converting Leads into Business, achieving Goals through regular follow-ups. - Establish,...