Customer Support Executive
2 days ago
Job Title: Customer Support Executive (Solar Industry)
Location:Mumbai
Preferred Language: English (Primary), Marathi, Hindi, Gujarati, Tamil (Secondary)
**Education**:
Bachelor's degree in Electrical Engineering (preferred)
Alternatively, completion of a course in solar technology
In the absence of solar education, a graduate degree with relevant experience in the solar field
**Job Description**:
**Responsibilities**:
Customer Support:
Respond to customer inquiries and provide assistance in a timely and professional manner.
Resolve customer issues and ensure customer satisfaction.
Communicate effectively in English, and if necessary, in Marathi, Hindi, Gujarati, or Tamil.
Technical Knowledge:
Utilize electrical engineering or solar technology knowledge to address customer queries.
Stay updated on industry trends and product advancements to provide accurate information to customers.
Language Skills:
Communicate fluently in English and at least one of the regional languages (Marathi, Hindi, Gujarati, Tamil).
Documentation:
Maintain accurate records of customer interactions and transactions.
Generate reports and documentation as needed.
Collaboration:
Collaborate with the technical team to escalate and resolve complex technical issues.
Work closely with other departments to ensure seamless customer experiences.
Training and Development:
Stay informed about new products and services.
Provide training and product knowledge to customers as needed.
Qualifications:
Bachelor's degree in Electrical Engineering or a related field (preferred).
Alternatively, completion of a course in solar technology.
Experience in the solar industry is a significant advantage.
Strong communication skills in English and proficiency in at least one regional language (Marathi, Hindi, Gujarati, Tamil).
Excellent customer service skills
Ability to troubleshoot and solve technical problems.
Strong organizational and multitasking abilities.
**Salary**: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Food provided
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 8657893060
-
Customer Support Executive
7 days ago
Bhiwandi, India Vardhman Packaging Solutions Full timeWe are a community of diverse teams and talented individuals. All playing different yet significant roles, all working fervently towards creating better customer experiences, all driven with a thirst for innovation. And in that dynamic, fast-paced community is a cornucopia of opportunities, for you. Pick a team, find your opportunity and get in touch with...
-
Customer Response Executive
2 days ago
Bhiwandi, India PAC Cosmetics Pvt Ltd Full time**Job Description for Customer Response Executive** We are looking for a qualified **Customer Support Executive** to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...
-
Avient Customer Support Representative
2 days ago
Bhiwandi, Maharashtra, India Avient Corporation Full timeWe are seeking an experienced Avient Customer Support Representative to join our team. In this role, you will serve as the primary point of contact for assigned customer accounts, providing exceptional service and support to drive business growth.The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively...
-
Customer Relationship Executive
3 days ago
Bhiwandi, India Laqshya Skills & Management Services Pvt. LTd. Full timeHighly numerate with excellent proficiency in Microsoft Excel - Support the Senior CRM manager to define and develop the retention strategy, roadmap and budget that will achieve targets and KPIs - Ensuring that client information is most updated in CRM tools - Lead regular status meetings and glean field input through regular connects - Develop further as...
-
Customer Care Executive
3 days ago
Bhiwandi, India Minarc Full timeReview customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed - Handling inbound calls from...
-
Customer Care Executive
5 days ago
Bhiwandi, India Linepro Controls Pvt. Ltd. Full timeExperience: Min 2 years or more in Customer Service Roles & Responsibilities: 1. Answer calls professionally to provide information about products & services. 2. Keep record of customer interactions, recording details of inquires and complaints. 3. Follow-up with customers. 4. Analyze the existing customers and follow up with them 5. Co-ordinate with...
-
Customer Service Executive
1 week ago
Bhiwandi, India 20Cube Logistics Full time**About Role**: - For all assigned customers, will be the 1st point of contact, be it Pre alert, ASN & any SO, Order related requirements. - Working with operations and other stakeholders to ensure agreed SLA’s & SOP’s contracted with customers is met, achieved and any deviations handled. - Map customer processes and operational SLA - Obtain approvals...
-
Customer Relationship Executive
3 days ago
Bhiwandi, India Zeev Hr Consultants And Placement Services Full timeDetermining clients’ needs and suggesting suitable travel packages - Providing travellers with pertinent information and useful travel/holiday materials - Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc. - Converting Leads into Business, achieving Goals through regular follow-ups. - Establish,...
-
Customer Care Executive
12 hours ago
Bhiwandi, India Vewox Full timeManage stock Pack products Quality checking Order processing Call customers Warehouse maintenance Social media marketing **Job Types**: Full-time, Contract Contract length: 12 months Pay: ₹250,000.00 - ₹300,000.00 per year Schedule: - Day shift
-
Back Office Executive
3 days ago
Bhiwandi, India Okie placement services private limited Full timeback office executive supports the front office of a company by performing administrative tasks, processing transactions, and maintaining records. They may also provide customer support and help with inventory management. Responsibilities Data entry: Record and update information in databases Transaction processing: Handle invoices, receipts, and payments...
-
Customer Service Specialist
2 days ago
Bhiwandi, Maharashtra, India Avient Corporation Full timeAt Avient Corporation, we are seeking a highly skilled Customer Service Specialist to join our team. As the primary point of contact for assigned customer accounts, this role is responsible for providing exceptional service and support to drive business growth.The ideal candidate will have excellent communication skills, both written and verbal, and be able...
-
Quality Executive
12 hours ago
Bhiwandi, India Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Head of Logistics and Inventory Management
2 days ago
Bhiwandi, Maharashtra, India GatedTalent - Connecting Top Executive Search Firms And Executives Full timeCompany OverviewGatedTalent connects top executive search firms with executives, driving success through exceptional services.Job TypeThis is a full-time position requiring a strong commitment to excellence.SalaryThe compensation for this role ranges from 66,000 to 75,000 per month, providing a stable financial foundation.Job DescriptionIn this role as...
-
Billing Executive/account Executive
2 days ago
Bhiwandi, India Comprint Tech Solution Full time**Designation: Billing Executive/Accounts Executive** **Responsibilities** - **Manage accounts**: Maintain accounts payable and receivables - **Prepare bills**: Calculate, prepare, and process bills and invoices - **Track payments**: Receive and record payments, and send payment reminders - **Maintain records**: Maintain budgets, financial records, and...
-
Accounts Executive
5 days ago
Bhiwandi, India Trezure Casa Full timeAbout Us Trezure Casa is the ultimate destination for luxury furniture and décor. We are a multi-brand luxury store offering modern and contemporary furnishings that redefine elegance. Renowned for our commitment to craftsmanship, quality, and exceptional customer service, we cater to a discerning clientele seeking timeless elegance and innovative design...
-
Bhiwandi, Maharashtra, India Parag Milk Foods Full timeAbout UsAt Avvatar, we're more than just a sports nutrition brand - we're your fitness and wellness partner. We're dedicated to creating premium sports nutrition that's as passionate as you are. By focusing on our strengths, we stand by your side with products crafted to elevate your performance and enhance your well-being.Role OverviewWe're seeking an...
-
Marketing Executive
5 days ago
Bhiwandi, India Sarom Fab. Pvt. Ltd. Full time**Marketing Executive****: - job post** **Job description** If you are looking for a career in Management and if you can start immediately, If you have leadership qualities and good communication skills then we are happy to confirm your appointment for a personal face to face interview for immediate openings on an express basis as per the following...
-
Executive Import/export
2 days ago
Bhiwandi, India SkillSync Full timePosition: Executive Import/Export Qualification: Any Graduate Experience: 4 - 6 years Preferred Industry: Mattress / Furniture / Traded Items Location: Bhiwandi, MH **Skills**: - Excellent understanding of import & export is must. - Understanding of all documentations and working of import & export - Understanding of customs rules & regulations, Import...
-
Female Executive Only
3 days ago
Bhiwandi, India Okie placement services private limited Full timeHere are some job descriptions for female executives in various roles: Office executive Also known as an executive assistant, this role involves managing the office and ensuring efficiency. This can include customer service, analyzing market trends, and suggesting strategic moves to upper management. Top executive This role involves establishing and carrying...
-
Back Office Executive
13 hours ago
Bhiwandi, India Okie placement services private limited Full timeBack Office Executive Role We are recruiting for an experienced Back Office Executive to join our busy Back Office team. As our Back Office Executive, you will be reporting to the Back Office Manager and assisting with various administrative duties. This will include data management, project processing, market research, data analysis, finances, and...