Customer Care Executive
5 months ago
2. Ability to resolve complex customer issues whilst working towards achieving agreed operational targets.
3. Build sustainable relationships and trust with customer accounts through open and interactive communication.
4. Capturing VOCs to identify the continuous improvements opportunities
5. Should have experience in inter department coordination.
6. Maintain the set SLAs while responding to customers
Follow communication procedures, guidelines and policies.
**Skills**:
1. Team Player
2. Communication
3. Understanding of customer service domain
4. Proficient in English
5. Basic knowledge of MS Excel
**Salary**: ₹9,973.97 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Leave encashment
- Provident Fund
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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