Customer Care Executive

2 months ago


Chhattarpur Delhi Delhi, India Classic Maintenance Services Pvt. Ltd. Full time

**We are looking for Customer Care Executive for Sales (Female only)**
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- She can manage Outgoing/Incoming calls.
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Job requirement**:

- Prefer to near from Chattarpur
- Smart and bold personality
- Open to visit, if required
- Fresher can also apply
- Confident and self motivated

Contact person - Rajesh Kumar, HR - 9354236980

Office address: CMS India, Plot No. - 500, Block-D, Gali No.17, 100 Futa Road, Chattarpur Pahari, New Delhi - 110074

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9873414834



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