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Customer Care Executive
2 weeks ago
Job title - Customer Care Executive
Responsibility
- Provide accurate information about products/services.
- Resolve customer complaints and issues efficiently.
- Assist customers with order placement, tracking, and returns.
- Maintain a high level of professionalism and empathy in all interactions.
- Collaborate with other teams to ensure customer satisfaction.
- Keep detailed records of customer interactions and transactions.
- Stay updated on product knowledge and company policies.
**Requirements**:
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities.
- Ability to work well in a team.
- Patience and empathy when dealing with customers.
- Basic computer skills.
- High school diploma or equivalent (Bachelor's degree preferred).
- Previous customer service experience is a plus.
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7428230099
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