Architect - Itom Tooling

5 months ago


Chennai Tamil Nadu, India Injazat Full time

Overview:
Looking for a dynamic, innovative, and detail-oriented Architect - ITOM Tooling, to play a key role in operational efficiency, automation, and innovation within Core42 with a special focus on OpenText. You will design, implement, and manage cutting-edge IT Operations Management (ITOM) tooling solutions using OpenText products.

**The opportunity**

To shape the future of ITOM tooling within a leading, global, generative AI and cloud computing organization, working with OpenText and other cutting-edge technologies. By making a significant impact on the organization's operational excellence, you will contribute to the successful deployment of national-scale digital transformation projects.

Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional and managed services expertise to enable national-scale program deployments across industries.

**Responsibilities**:

- Functional:_
- Evaluate, select, and implement best-in-class ITOM tools and technologies, considering factors such as scalability, security, and cost-effectiveness.
- Ensure that the ITOM digital platform can ingest and manage monitoring data from a range of various sources and analyze them with unmatched depth and speed-to-insight using automation tools.
- Design and implement integrations between various ITOM tools to create a seamless and automated operational environment.
- Develop and enforce ITOM tooling governance processes, ensuring adherence to architectural principles and security standards.
- Ensure that the ITOM digital platform can assist in predictive maintenance and capacity management to facilitate better preemptive action before an incident.
- Convince customers / prospects to take advantage of the Core42 IT Operations Management digital platform to solve their complex business and technical problems.
- Inspire teams with an innovative mindset providing guidance on the future of Core42 ITOM solutions.
- Lead the creation and sharing of best practices and content both to educate colleagues and to help customers realize value faster.
- Contribute to the development of qualified opportunities with Core42 Sales, Pre-Sales and Post-Sales teams by delivering high-level design (HLD) solution architecture in response to client RFPs, RFIs, RFQs etc.
- Closely collaborate with a cross-functional teams to deliver a unique client co-creation experience and accelerate client transformation.
- Lead and contribute to co-creation of rapid proofs of concept, Minimal Viable Solutions, Minimal Viable Product (MVP) and Minimal Viable Services (MVS) that demonstrate measurable business value.
- Serve as a technical specialist using in-depth software knowledge, support channels, and a network of professional contacts.
- Participate in public events such as user conferences, webinars, executive briefings, etc.
- Be the voice of the customer and provide field feedback to help develop and shape the GTM roadmap and to better help our customers.
- Be the go-to person for market trends and competitive analysis with special knowledge of the unique benefits of our ITOM solutions.
- Be the trusted advisor for ITOM solutions for customers, the market, partners, and colleagues.
- Translate business problems into leading-edge analytics solutions using consulting skills, industry expertise and technical knowledge.
- Support the business partner ecosystem, along with taking the technical lead with Core42 strategic ITOM vendors, partnering with them as a GTM solutions specialist.
- Build an understanding of the AIOps competitive landscape and industry trends.
- Provide ITOM Solution Delivery Inputs for the network, security, and systems areas of expertise.
- Manage the ITOM services function of the business within agreed operating budgets.
- Review technical designs and implement cost effective ITOM solutions.
- Increase delivery of standardized solutions through automation.
- Develops the team by establishing or recommending learning and professional and personal development opportunities.

Qualifications:

- Bachelor’s Degree in Computer Science, Information Technology, or equivalent.
- ITIL foundation certification.
- At least 10-15 years of ITOM and ITSM experience.
- Extensive knowledge of tools like OpenText, ServiceNow.
- Experience in Pre-Sales in solution architecture of ITOM/AIOps.

**Ideally, you’ll also need**:

- Solid problem-solving and critical thinking abilities.
- Experience in deploying future-state ITOM solutions and in identifying services and solutions from a technology perspective.
- Excellent communication and collaboration skills.
- A proactive and collaborative approach.

**What we look for**:
If you are a performance-driven, inquisitive mind wi


  • ITOM Developer

    3 weeks ago


    Chennai, Tamil Nadu, India Overture Rede Private Limited Full time

    Job Title: ITOM DeveloperAbout the Role:We are seeking an experienced ITOM Developer to join our team at Overture Rede Private Limited. As an ITOM Developer, you will be responsible for designing, developing, and implementing IT Operations Management solutions using ServiceNow. Your primary focus will be on event management integrations, application...

  • ITOM Developer

    4 weeks ago


    Chennai, Tamil Nadu, India Overture Rede Private Limited Full time

    Job Title:ITOM DeveloperJob Role: Overture Rede Private Limited is seeking an ITOM Developer to join their ServiceNow team. As an ITOM Developer, you will play a key role in maintaining and enhancing the company's IT operations management systems.Key Responsibilities: • Develop and implement ITSM tools integration with event management module from...

  • ITOM Strategic Lead

    3 weeks ago


    Kolkata/Chennai/Pune, India RapidBraiins Full time

    ITOM Lead RoleAt RapidBraiins, we are seeking an experienced ITOM Lead to drive the design, implementation, and maintenance of our IT operations management tools and processes. The successful candidate will lead incident, problem, and change management processes, implement service request management and knowledge management solutions, develop and maintain IT...


  • Chennai/Pune/Bangalore, India Maveric systems Full time

    Job Description : Maveric Systems is seeking an ITOM Discovery Developer to join our team. As an ITOM Discovery Developer, you will be responsible for developing, configuring, and maintaining ITOM Discovery solutions, with a focus on automating the discovery and mapping of IT assets and services across the organization. You will work closely with IT and...

  • ITOM Team Lead

    4 weeks ago


    Kolkata/Chennai/Pune, India RapidBraiins Full time

    About the RoleAt RapidBraiins, we're looking for a seasoned ITOM Lead to join our team. As a key member of our IT operations team, you will be responsible for defining and implementing ITOM strategies and roadmaps aligned with business objectives.Key ResponsibilitiesDesign, implement, and maintain ITOM tools and processes.Oversee incident, problem, and...


  • Chennai, Tamil Nadu, India MNR Solutions Full time

    Lead ServiceNow ITOM ImplementationJob Description:MNR Solutions seeks a highly skilled ServiceNow ITOM Implementation and Support Lead to lead the implementation, configuration, and maintenance of our IT Operations Management modules. As a key member of our IT team, you will collaborate with cross-functional teams to design and develop solutions that...

  • ITOM Developer

    4 weeks ago


    Chennai, Tamil Nadu, India Overture Rede Private Limited Full time

    Job Title: ITOM DeveloperJob Summary: We are seeking an ITOM Developer to join our team at Overture Rede Private Limited. The successful candidate will be responsible for developing and maintaining IT operations management solutions using ServiceNow. Key Responsibilities: • Develop and implement IT operations management solutions using ServiceNow •...


  • Bangalore/Pune/Chennai/Hyderabad/Noida, India MNR Solutions Full time

    ServiceNow ITOM EngineerAt MNR Solutions, we are seeking a highly skilled ServiceNow ITOM Engineer to lead the implementation, configuration, and maintenance of our ServiceNow ITOM modules.Key Responsibilities:Collaborate with cross-functional teams to design and develop solutions that enhance IT operations and ensure efficient incident, problem, and change...

  • ITOM Developer

    3 months ago


    Chennai, India Overture Rede Private Limited Full time

    Job Level: SPE/EXP (Based onExperience Level the Job Level to be considered) Role:SERVICENOW ITOM DEVELOPERRole Description: This role is for an ITOM Developer in ServiceNow forGreenLake Management Services (GMS) & Advisory and& Professional Services. Identified developers will work inareas of IT Operations Management to include Event ManagementIntegrations...


  • Chennai/Bangalore/Pune/Hyderabad/Noida, India MNR Solutions Pvt Ltd Full time

    About the RoleWe are seeking a seasoned ServiceNow ITOM Developer and Architect to join our team at MNR Solutions Pvt Ltd. The ideal candidate will have a deep understanding of the ServiceNow platform and its applications, particularly in the areas of Event Management, Discovery, Service Mapping, and Orchestration.Key ResponsibilitiesDesign and deliver...


  • Chennai, Tamil Nadu, India Virtusa Full time

    Title : Servicenow Architect Tier : Tier 1/Architect P1 C1 TSTS **Experience**: 15+ years of experience in IT, with 5+ years of hands-on experience working with the ServiceNow platform. Proven experience as a ServiceNow Architect, delivering large-scale ServiceNow implementations across multiple modules. **Skills**:Deep knowledge of ServiceNow...

  • ServiceNow Architect

    1 month ago


    Remote/Bangalore/Hyderabad/Chennai, IN LanceSoft, Inc Full time

    Location : Bengalure, Hyderabad, Chennai (HYBRID). Experience : 10-12 Years. Notice Period : Immediate to 1 Week. Primary Skills :- Responsible for designing and configuring architectural solutions in ServiceNow and will be responsible for driving the overall implementation.- Design and architect projects involving ITSM, ITOM, Integration Hubs involving...

  • Architect (Atc)

    1 week ago


    Chennai, Tamil Nadu, India Virtusa Full time

    Title : Servicenow Developer Tier : Tier 1/Architect P1 C1 TSTS **Experience**: 15+ years of experience in IT, with 5+ years of hands-on experience working with the ServiceNow platform. Proven experience as a ServiceNow Architect, delivering large-scale ServiceNow implementations across multiple modules. **Skills**:Deep knowledge of ServiceNow...


  • Chennai, Tamil Nadu, India Overture Rede Private Limited Full time

    Job Description:Role: ServiceNow ITOM Developer.Role Description:This role is for an ITOM Developer in ServiceNow. The identified developer will work in areas of IT Operations Management to include Event Management Integrations of Applications Orchestration of Incident Remediation Process & Workflow and Cloud Automation and will be part of the Platform...


  • Chennai, Tamil Nadu, India Hexaware Technologies Full time

    About the RoleThis role is focused on delivering high-quality ServiceNow ITOM solutions for Hexaware Technologies.Key ResponsibilitiesImplement ServiceNow ITOM solutions using best practices.Develop, configure, and customize ServiceNow patterns, Discovery Schedules, probes, sensors, and Event rules.Integrate ServiceNow ITOM modules with various enterprise...


  • Chennai, Tamil Nadu, India Victrix Systems & Labs Full time

    Job SummaryWe are seeking a seasoned ServiceNow Architect to lead the design, implementation, and customization of our IT Service Management (ITSM) and IT Operations Management (ITOM) modules.Key ResponsibilitiesArchitecture and Design: Define and architect end-to-end ServiceNow solutions aligning with business needs and IT strategy.Solution Implementation:...


  • Bangalore/Pune/Chennai/Hyderabad/Noida, India MNR Solutions Full time

    Key Responsibilities:    Lead the implementation, configuration, and maintenance of ServiceNow ITOM modules including Discovery, Event Management, and Service Mapping for MNR Solutions.Key Skills:    Strong experience in ServiceNow ITOM modules like Discovery, Event Management, and Service Mapping.    Proven ability to integrate IT systems and...


  • Chennai, India Sampoorna Consultants Pvt. Ltd Full time

    Job Role : This role will be a part of the Global Technology Infrastructure function and will develop sustainable solutions suitable for IT Operations, Security Operations, design and implement robust discovery and multi-source CMDB for Asset Management and ITOM.We are looking for a ServiceNow Techno-Functional Lead who can lead and manage the requirement...

  • ServiceNow Architect

    3 months ago


    Chennai, India Victrix Systems & Labs Full time

    ServiceNow Architect (ITSM ITOM ServicePortal)Location:Pune Bangalore Noida ChennaiGurgaonDepartment:Information TechnologyJobSummary:We are looking for aseasoned ServiceNow Architect with over 15 years of IT experienceand deep expertise in IT Service Management (ITSM) IT OperationsManagement (ITOM) and Service Portal development. The successfulcandidate...


  • Bangalore/Pune/Chennai/Hyderabad/Noida, India MNR Solutions Full time

    Role : ServiceNow ITOM (Only Female) Job Description : - Lead the implementation, configuration, and maintenance of ServiceNow ITOM (IT Operations Management) modules including Discovery, Event Management, and Service Mapping.- Collaborate with cross-functional teams to design and develop solutions that enhance IT operations and ensure efficient incident,...