ServiceNow ITOM Developer Expert
3 days ago
About the Role
This role is focused on delivering high-quality ServiceNow ITOM solutions for Hexaware Technologies.
Key Responsibilities
- Implement ServiceNow ITOM solutions using best practices.
- Develop, configure, and customize ServiceNow patterns, Discovery Schedules, probes, sensors, and Event rules.
- Integrate ServiceNow ITOM modules with various enterprise monitoring tools, automate alerts, and manage applications using OOB plugins and API methods.
- Implement ServiceNow Discovery, Service Mapping, Event Management, and Orchestration use cases.
- Develop 3rd party software integrations with ServiceNow.
- Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs, and more.
- Manage MID Servers and have experience in multiple ServiceNow implementations.
About You
- You have 3+ years of experience with ServiceNow required.
- You have 5+ years of experience with the IT industry required.
- Certification as ServiceNow System Administrator is required.
- CIS in Discovery, Service Mapping, Event Management, Cloud Management is required.
- ITIL Foundations certification is preferred.
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