Customer Care for Fashion Website

2 weeks ago


Marine Lines Mumbai Maharashtra, India Roopkala Full time

_**About Us**_
- **Roles And Responsibility**_
- Responding promptly to customer inquiries.Resolve customer complaints via calls/chat
- Handling customer orders, returns, exchanges -Also involved in handling shipment bookings and order dispatch.
- Taking ownership of customer concerns and resolving in a professional, courteous, and efficient way.Good customer handling skills.
- Strong English communication skills required. very important.
- Responding accurately to written correspondence.
- Immediate joining preferred.
- Prior experience/education in fashion required, since we are dealing with Indian ethnic wear.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Fixed shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 2 years (required)
- total work: 2 years (required)

**Language**:

- English (required)



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