Customer Care for Fashion Website
2 weeks ago
_**About Us**_
- **Roles And Responsibility**_
- Responding promptly to customer inquiries.Resolve customer complaints via calls/chat
- Handling customer orders, returns, exchanges -Also involved in handling shipment bookings and order dispatch.
- Taking ownership of customer concerns and resolving in a professional, courteous, and efficient way.Good customer handling skills.
- Strong English communication skills required. very important.
- Responding accurately to written correspondence.
- Immediate joining preferred.
- Prior experience/education in fashion required, since we are dealing with Indian ethnic wear.
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Fixed shift
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 2 years (required)
- total work: 2 years (required)
**Language**:
- English (required)
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