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Customer Care Executive

4 months ago

Mumbai Maharashtra, India HR POWER PAK Full time

Seeking an online merchandiser / customer care coordinator for a company based in kandivali.

Experience: 2-4 years

Roles & responsibilities:

- New products implementation - registration on online websites
- Providing or self - uploading comprehensive product information (inclusive - marketing content)
- Reviewing various e-commerce sites for content improvements
- Customer Care orientation (being able to support end-consumer on season, and when required, based on appropriate training) - handling questions, comments, and complaints of customers (Frequent communication with customers (distributors/retailers/end consumer) throughout all organizational channels.
- Support investigations related to customer experience issues and complaints.
- Collaboration with other members of the production, logistics, supply chain, customer support teams, research & development, and quality assurance is paramount to achieve sales and service objectives.

Pay: ₹30,000.00 - ₹50,000.00 per month

Schedule:

- Day shift

**Experience**:

- Customer service: 3 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8291023564