Customer Service Agent

2 weeks ago


Bengaluru, India SuperSeva Global Services Pvt Ltd Full time

Job Title: Customer Service Agent

Location: Bangalore

Duration: 9hrs (rotational shift) Salary: 15000/- (plus performance-based incentive upto 2000/-)

Company Overview: SuperSeva, designs, builds, and operates technology-enabled business support solutions for corporates. We also provide a complete range of enterprise support.

Key Responsibilities:

- Investigating and resolving customer complaints and issues.
- Keeping accurate records of customer interactions and transactions.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Contributing to team effort by accomplishing related tasks as needed.

Qualifications:

- Currently pursuing a degree in a relevant field, graduate and undergraduate.
- Strong verbal and written communication skills.
- Excellent problem-solving skills.
- Ability to work well under pressure and handle difficult situations.
- Strong organizational skills and attention to detail.
- Proficient in using a computer/laptop
- Customer service experience is a plus. We are an equal-opportunity employer and welcome applicants from all backgrounds to apply. If you are a self-starter, detail-oriented, and have a passion for providing exceptional customer service, we want to hear from you.

**Salary**: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 8722613576
Application Deadline: 26/05/2023



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