Telecom Voice Services
3 months ago
**Duties and Responsibilities**:
- Ensure that the customer’s mail is read completely and all concerns are addressed.
- Provide customers with correct and relevant product and service information.
- Ensure regular follow up is done and escalation matrix followed for speedy resolution
- **Skills and Specifications**:
- Good knowledge about consumer products such as savings accounts, current accounts, loans, KYC, Cards, ScanPay, and UPI.
- Excellent communicator
- excellent oral, written and interpersonal communication skills.**Experience**:
- Good command of English (Spoken/Written).Hindi
- At least 2 -3 years of experience in Voice/ Non-Voice process, preferably in banking/ financial Industry.
**Qualification**:Graduate in any stream
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹29,000.00 per month
Work Location: In person
Application Deadline: 30/09/2024
Expected Start Date: 20/09/2024
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