Non-voice Email Support

3 months ago


Karapakkam Chennai Tamil Nadu, India Unidos Technology Full time

**Duties and Responsibilities**:

- Ensure that the customer’s mail is read completely and all concerns are addressed.
- Provide customers with correct and relevant product and service information.
- Ensure regular follow up is done and escalation matrix followed for speedy resolution

**Skills and Specifications**:

- Good knowledge about consumer products such as savings accounts, current accounts, loans, KYC, Cards, ScanPay, and UPI.
- Excellent communicator
- excellent oral, written and interpersonal communication skills.

**Experience**:

- Good command of English (Spoken/Written).
- At least 2 -3 years of experience in Voice/ Non-Voice process, preferably in banking/ financial Industry.

**Qualification**:Graduate in any stream

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹29,000.00 per month

Work Location: In person

Application Deadline: 30/09/2024


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