International Voice Support
2 weeks ago
_**We are Hiring**_
**Role**: Customer Support Executive
**Process**: Voice process
**Sector/ Industry** : Banking & Financial Services
**Experience**: Experienced 1 Year experience in Voice / Non -Voice (In papers) with excellent communication skills.
**Languages**: Excellent English
**Qualification**: Graduate
**Interview rounds**:
- HR Round
- Assessment
- OPS Round
- Client Round
**Salary**: 30% Hike from the Previous CTC (Range - 3 LPA to 4.5 LPA)
**Work Location** : Ambattur, Chennai.
**Working days** : 5 days, 24*7 Process
- Rotational week off and shift
**Working hours** : Any 9 hours including one hour break
Looking for Immediate joiners
Interview mode - Walk in
**Roles and Responsibilities**:
- Handling customer inquiries, responding to customer questions, concerns and feedback.
- Troubleshooting and resolving customer complaints or disputes, providing accurate and detailed information about product and services.
- Escalating and identifying complex issues to management for resolution. Building rapport, trust and loyalty with customers.
**Job Types**: Full-time, Permanent
Pay: From ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- How many years of experience do you have in International voice support?
- Do you speak excellent English?
- What's your qualification?
Work Location: In person
**Speak with the employer**
+91 7200585293
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