International Customer Service Associate

2 days ago


Noida Uttar Pradesh, India Virtual Corporate Full time

**Process Associate (International Voice Process) / Virtual Assistant**

Company
- Ultrashield Technologies

Location
- Noida Sector-62

Position: Process Associate/ Virtual Assistant

Experience: 1-2 years

Shift Timings: 8 P.M to 5 A.M (Night Shift)

**About Us**:
Ultrashield Software LLC has grown tremendously to deliver the full range of Website, Web Based Software, Mobile Application, Digital Marketing, IT Technical Services and Cyber securities and IT Consulting/staffing. We are a prominent executive search & selection company, providing a wide range of recruitment solutions for various requirements. We are a team of dedicated professionals offering services across USA. We take pride in the high standards we set ourselves as a recruitment agency, in providing a personalized service to all of our clients. With modern recruitment systems, Ultrashield Software LLC is an IT recruitment agency that’s always keen to stay ahead of the curve when it comes to technology, to maintain efficient ways of working.

**FRESHERS CAN ALSO APPLY (MUST HAVE GOOD COMMUNICATION SKILLS WITH NO ACCENT ISSUE)**

**Roles & Responsibilities**:
**1-**Generate leads through professional platforms.

**2- **Responsible for social media profile management, content creation, and engaging with followers to enhance online presence and brand visibility.

**3- **Proficient in managing CRM software to effectively track and nurture customer relationships, streamline sales processes,

**5-**Efficiently manage projects by coordinating tasks, tracking deadlines, and maintaining project documentation.

**Skills & Attributes**:
1- Excellent English communication (verbal and written)

2- Proficient in MS Office including Word, Excel, and Outlook

3- Experience in using CRM will be a plus.

4- Strong project and time management skills

5- Update the calendar, scheduling meetings.

6- Must be able to perform administrative tasks.

**Qualification Required**:

- Bachelor’s degree in marketing or business Administration or any Graduate.

**HR Department**

**Ultrashield Technology Pvt. Ltd**

**P: +91-9599118364**

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹30,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's (required)

**Experience**:

- International voice process: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Application Deadline: 18/04/2024



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