Customer Experience Executive

1 month ago


Pune, India Windsor Shelters Pvt Ltd Full time

**Responsibilities**:

- Build and maintain strong relationships with prospect buyers to understand their preferences, requirements, and expectations.
- Act as the primary point of contact for customers, addressing their queries, concerns, and requests in a timely and professional manner.
- Collaborate with sales and marketing teams.
- Solve the queries of prospect buyers, and insights to help them make informed decisions.
- Discuss the issue with management and solve the customer or prospect buyers.
- Feedback from customers to identify areas for improvement in our services and processes.
- Propose and implement initiatives to enhance the overall customer experience and satisfaction.
- Stay updated on industry trends, property values, and market conditions to provide accurate and up-to-date information to customers.

**Job Types**: Full-time, Permanent

**Salary**: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

**Experience**:

- Real estate sales: 2 years (required)
- Customer Handling: 5 years (required)

Work Location: In person

**Speak with the employer**
+91 9021900519
Expected Start Date: 01/09/2023



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