Customer Experience Executive
4 weeks ago
**Responsibilities**:
- Build and maintain strong relationships with customers to understand their preferences, requirements, and expectations.
- Act as the primary point of contact for customers, addressing their queries, concerns, and requests in a timely and professional manner.
- Collaborate with sales and marketing teams.
- Solve the queries of customers, and insights to help them make informed decisions.
- Feedback from customers to identify areas for improvement in our services and processes.
- Propose and implement initiatives to enhance the overall customer experience and satisfaction.
- Stay updated on industry trends, property values, and market conditions to provide accurate and up-to-date information to customers.
**Job Types**: Full-time, Permanent
**Salary**: ₹30,000.00 - ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
**Experience**:
- Real estate sales: 3 years (required)
- Customer Handling: 3 years (required)
Work Location: In person
**Speak with the employer**
+91 9021900519
Expected Start Date: 01/09/2023
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