L2

2 weeks ago

Gurugram Haryana, India HoonarTek Full time

Gurugram**About Us**
We empower enterprises globally through intelligent, creative, and insightful services for data integration, data analytics and data visualization.
Hoonartek is a leader in enterprise transformation, data engineering and an acknowledged world-class Ab Initio delivery partner.
Using centuries of cumulative experience, research and leadership, we help our clients eliminate the complexities & risk of legacy modernization and safely deliver big data hubs, operational data integration, business intelligence, risk & compliance solutions and traditional data warehouses & marts.
At Hoonartek, we work to ensure that our customers, partners and employees all benefit from our unstinting commitment to delivery, quality and value. Hoonartek is increasingly the choice for customers seeking a trusted partner of vision, value and integrity

**How We Work?**

Define, Design and Deliver (D3) is our in-house delivery philosophy. It’s culled from agile and rapid methodologies and focused on ‘just enough design’. We embrace this philosophy in everything we do, leading to numerous client success stories and indeed to our own success.
We embrace change, empowering and trusting our people and building long and valuable relationships with our employees, our customers and our partners. We work flexibly, even adopting traditional/waterfall methods where circumstances demand it. At Hoonartek, the focus is always on delivery and value.
- Monitor system performance, troubleshoot issues, and ensure timely resolution to maintain high availability and reliability.
- Collaborate with L1 support teams to escalate and prioritize incidents, adhering to SLA commitments.
- Conduct root cause analysis for recurring problems and implement preventive measures to minimize system downtime.
- Perform regular system health checks, audits, and updates to ensure compliance with security and regulatory standards.
- Document procedures, configurations, and troubleshooting steps for knowledge sharing and training purposes.
- Coordinate with cross-functional teams to implement enhancements, upgrades, and patches to Abinitio environments.
- Participate in on-call rotations and provide off-hours support when necessary.

**Job Requirement**
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience in supporting Abinitio ETL processes in a production environment.
- Strong understanding of Unix/Linux operating systems and shell scripting.
- Proficiency in troubleshooting Abinitio Graphs, Co>Operating System, and EME (Enterprise Metadata Environment).
- Familiarity with job scheduling tools like Control-M or Autosys.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- Ability to prioritize tasks in a fast-paced environment and manage multiple incidents simultaneously.
- Certification in Abinitio or related technologies is a plus.

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