Subject Matter Expert

1 month ago

Gurugram Haryana, India NOKIA Full time

**India***
- Work closely with key customers alongside of regional business development teams to develop, validate and as needed, help to execute complex solution designs, deployment/integration/migration scenarios.
- Work closely with other Post-Sales engineers and product management team to develop common set of IP & Cloud solutions in agile software development based upon diversified suites of requirements and use cases from carriers, cloud service providers and large enterprises.
- Deploy & commission IP & SDN networks in large service providers and enterprise networks
- Execute Migration strategy & MoP’s for brownfield deployments
- Closely co-ordinate with Design team and Technical team to design/resolve the day to day network/hardware issues
- Assist in troubleshooting of complex technical issues
- Replicate customer environment covering critical network elements (in a Virtual, Simulator, or physical lab) aiding in expediting problem analysis and communication with customer operational experts.
- Develop and publish solutions white papers, best practices, learnings, and test/document solutions.

**RESPONSIBILITIES**:

- Must be able to work independently on testing and integration of IP and cloud network infrastructure.
- Clear concept and strong technical domain knowledge in routing, switching & cloud.
- Good knowledge and hands-on experience of using IP/MPLS Protocols such as BGP, OSPF, ISIS, VRRP, LDP, RSVP-TE, Segment routing. Implementation Knowledge on L2 & L3 services using - VPLS / MP-BGP and EVPN / VxLAN
- Experience in troubleshooting Large L2 and L3 based VPNs
- Internetworking troubleshooting experience. Good analytical skills and ability to debug network issues.
- Strong experience of Linux Operating Systems, including Red Hat, CentOS, and Debian
- Exposure to virtualization and cloud technologies such as OpenStack, virtual networking, distributed programming, Linux containers, and SDN/NFV
- Good understanding of modern Intel platform architecture and platform advancements in CPU micro-architecture, cache and memory, IO and virtualization, etc.
- Interprets internal and external business challenges and recommends best practices to improve products, processes and services.
- Solves complex problems based on sophisticated analytical thought and complex judgment.
- Provides expertise and delivers advanced system troubleshooting methods like system level tracing, debug, protocol flow analysis.
- Identifies, reproduces, and characterizes defects and collaborates promptly with Product support teams for fixes.
- Leads and resolves complex situations derived from technical activities such as software upgrade, audit, equipment swap, network expansion, multi vendor issues, acceptance testing, feature testing, tailored technical support, end-to-end performance improvement, etc.
- Interacts with customer for complex cases, providing workarounds, etc.
- Leads the Root Causes Analysis (RCA) analysis and report creation.
- Complies with the requirements as per the emergency process role and ensures quick recovery for issues categorised as critical outages and code red.
- Leads and supports technical activities in early product phases (releases, pilots, trials and early projects).
- Promotes, creates and approves knowledge articles (author, reviewer, approver, coach).
- Provides customer and internal technical training or consultancy.
- Performs system level product competence training and knowledge transfer across teams.
- Reviews technical documentation and specifies features for supportability and maintainability. 15. Works in customer and 3rd party interface (communications, partnering).

**REQUIRED SKILLS**:

- 8 to 12 years of experience in IP data networking.
- Bachelor's or master’s degree in Computer Science or Computer Engineering or a relevant technical degree
- 5 or more years’ experience in a role requiring understanding, designing and Implementing IP Routing technologies and networking protocols
- 3 or more years’ experience in designing & implementing Linux Servers / Virtualized Networks in a decent sized Datacenter
- Industry leading certifications like SRA, CCIE, JNCIE, ASRA, RH Openstack would be a plus
- Experience in network design, integration & migration of large networks in premier Operator/ Vendor organisations.
- Strong IP network troubleshooting skills

**ABOUT US**:
**Come create the technology that helps the world act together**

***
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

**What we offer**

Nokia offers continuous learning opportunities, well-being programs to support you ment

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