Customer Service Assistant

3 weeks ago


Greater Noida, India AVS HOMES Full time

Customer Assistance representative, you will be responsible for handling inbound and outbound calls to assist customers with their queries, provide information about products or services, and resolve any issues or concerns they may have. This role requires excellent communication skills, a customer-focused approach, and the ability to multitask effectively.

**Key Responsibilities**:

- **Customer Interaction**: Answer incoming calls from customers, respond to inquiries, and provide information about products or services.
- **Issue Resolution**: Address customer concerns or complaints efficiently and escalate complex issues to the appropriate department for resolution.
- **Sales Support**: Assist customers with product or service purchases, process orders, and provide guidance on available options.
- **Follow-up**: Conduct follow-up calls to ensure customer satisfaction, gather feedback, and maintain relationships with clients.
- **Data Entry**: Enter and update customer information accurately in the database or CRM system.
- **Documentation**: Maintain records of customer interactions, transactions, and inquiries for reference and reporting purposes.

**Qualifications and Skills**:

- Excellent verbal communication skills and a friendly, professional demeanor.
- Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers.
- Problem-solving abilities and a proactive approach to addressing customer needs.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Basic computer skills and familiarity with CRM software or similar tools for data entry and management.
- Previous experience in customer service, telemarketing, or a related field is preferred but not required.

**Job Types**: Full-time, Fresher, Internship, Freelance, Volunteer
Contract length: 2 months

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 7001667551


  • Customer Service

    4 weeks ago


    Noida, India The Career Next Full time

    **We have urgently requirements of customer service executive** **Process: Leading Banking Process** **Profile: Inbound Customer service** **Work Location: Noida Sector 128 ( Shuttle service available from Botanical Garden, 52 and 59 Metro stations) Shift Timing: ( 9 hrs of shift between 8AM to 8 PM window), 1 rotational off** **Job Types**: Full-time,...


  • Noida, India Carepop Full time

    Excellent communication skills, both written and verbal. - Strong customer service skills and the ability to handle difficult situations with tact and professionalism. - Comfort with using computers and inputting data quickly and accurately. **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day...


  • Noida, India Tech Mahindra Full time

    **Tech Mahindra **is hiring!! Role: Customer Support Executive(Voice Process) Qualification: Minimum(12th) Eligibility: Fresher or Experienced both can apply Salary Upto: - 2.20LPA **Location: Noida sector 62 (WORK FROM OFFICE)** Perks: Cab facility in the odd hours/ 6 days working/ Rotational shifts/ Rotational offs Immediate joiners only. Address:...


  • Noida, India ZARADISE HOSPITALITY & INFRA LLP Full time

    THE JOB REQUIRES AN INQUISITVE AND SELF - MOTIVATED PROFILE WHO SHALL BE WORKING ON BUILDING AND MAINTAINING CUSTOMER RELATIONS THROUGH TELEPHONIC CONVERSATIONS AND E MESSAGES THE CANDIDATES ARE EXPECTED TO MAINTAIN AND MANAGE HE DATA AND PROFILES OF THE BUSINESS ON VARIOUS SOCIAL PLATFORMS **Job Type**: Fresher **Salary**: ₹11,000.00 - ₹21,000.00 per...


  • Noida, India Techmahindra Full time

    **Mega Walk-in Drive at Tech Mahindra for Banking process** Immediate Joiners required Requirements: - Good Communication Skills required. - Graduated/ Under Graduated both can apply. - Fresher/ Experience both can apply. - Designation - Customer Support Associate / Sen. Customer Support Associate. - 6 days/ Rotational Shift. Interview Venue - B-19,...


  • Noida, India Shining Stars ITPL Full time

    I Energizer - Process - Air India - Graduate with 6 months of experience in Travel process is mandatory - Versant 6 Quality -Salary upto 32k to 37k Work location - Noida 5 days working **Job Types**: Full-time, Permanent Pay: ₹31,000.00 - ₹32,500.00 per month Schedule: - Day shift - Morning shift - Rotational shift Supplemental pay types: -...


  • Greater Noida, India ASTRIX INFONET PVT LTD Full time

    Proven work experience as a Service Coordinator or in a similar role. - Strong work ethic, excellent communication, and interpersonal skills. - Up-to-date knowledge of services, policies, and regulations. - Effective record-keeping and analytical abilities. - Strong organizational skills and attention to detail. - An associate’s degree or bachelor’s...


  • Noida, India Kayakalp Enterprises Full time

    job Description: 1.Our company is looking for a Customer Service Executive who can assist clients with product issues and help to maintain a high customer retention level. 2.Must be an excellent communicator and have superior people skills. They must be comfortable presenting products over the phone as well as dealing with complaints and doubts. A...


  • Greater Noida, India HAMIAST RECQURITMENT SERVICE Full time

    job title= customer care executive out bound telesales hiring for sales profile both graduate and undergraduate can apply age limit=30 day shift monday /saturday vacination mandatory face to face interview salary upto 28k in hand location= gurgaon and greater noida **Job Types**: Full-time, Fresher **Salary**: ₹8,086.00 - ₹27,617.27 per...


  • Noida, India Kayakalp Enterprises Full time

    1.Our company is looking for a Customer Service Executive who can assist clients with product issues and help to maintain a high customer retention level. 2.Must be an excellent communicator and have superior people skills. They must be comfortable presenting products over the phone as well as dealing with complaints and doubts. A remarkable Sales Executive...


  • Noida, India Panther planner Full time

    **Hiring in Noida Sector-8** **Admin & Customer services** - Admin - attendance - office coordinator - Director Assistant - crm Replies - shipping Coordination - answering enquiries or complaints about services such as public transport, tourist attractions, accommodation or finance - taking bookings or payment by credit card or cash for events, travel,...

  • Customer Care Service

    4 weeks ago


    Greater Noida, India Cloudare Technologies Full time

    We areseeking a proactive and customerfocused Call Centre Executive tojoin our team at Yamaha Motor Solutions India Pvt. Ltd. As a CallCentre Executive you will be responsible for handling inbound andoutbound customer calls providing excellent service and ensuringcustomersatisfaction.Responsibilities:1.Handle customer inquiries: Respond to inbound customer...


  • Noida, India Study Group Full time

    **Contract type**: Full time **Location**:Noida **JOB OVERVIEW** The Customer Service Executive role is focused on providing support in processing and resolving all queries, requests, and complaints received from both Study Group’s external customers (primarily Agents) and internal customers. The successful applicant will have experience in working...


  • Noida, Uttar Pradesh, India ICONIC BUSINESS SOLUTION LLP Full time

    **Position **:Customer Service Executive **Experience **:Minimum 1 Year **Location **:Noida Sector 58 **Responsibilities**: - Provide accurate information about our products, services, and policies to customers. - Assist customers in resolving issues, complaints, and escalations in a timely manner. - Ensure customer satisfaction by delivering...


  • Noida, Uttar Pradesh, India VictaMan Services Private Limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Noida,...


  • Noida, India Project X Placements Full time

    ROLES AND RESPONSIBILITIES - Responsible for voice support as an advisor. - Provide support to customers/clients on the phone, remote access - Inbound customer queries (billing, rate plans, service activations, credits and adjustments, technical troubleshooting & complaints). - Take ownership of cases escalated from less senior engineers. - Assist clients...


  • Greater Noida, India Furneaser Full time

    About Us: Furneaser is a dynamic and innovative furniture manufacturing company dedicated to providing exceptional products to our valued customers. We prioritise customer satisfaction and are committed to delivering an outstanding customer experience. As we continue to grow, we are seeking a highly motivated and customer-centric individual to join our team...


  • noida, India Nexus Hire Full time

    Overview: The role of aCustomer Service Process is crucial to our organization as itdirectly impacts the customer experience. This role involvesproviding efficient and effective support to our customersresolving their queries and ensuring their satisfaction with ourproducts and services.KeyResponsibilities: Responding tocustomer inquiries via phone email...


  • Greater Noida, India JLL Full time

    JLL supports the Whole You, personally and professionally. Soft Services Executive Property and Asset Management What this job involves You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle...


  • Greater Noida, Uttar Pradesh, India timesjobs Full time

    Customer Support Executive - VoiceResponsibilitiesAssist customers with their queries related to their order status, available products, dispatch details, payment details, etc. via phone callsAnswer customer queries and manage customer expectations through interactions via phone calls.Provide effective customer service such as handling customer queries,...