Customer Service Executive-retail Liabilities Ccu
6 months ago
**Role/Job Title**: Customer Service Executive-Retail Liabilities CCU
**Business**: Service
**Function/ Department**: Customer Experience
**Place of work**: Customer Contact Center (Phone Banking unit)
**Roles & Responsibilities**:
'1. Productivity
2. Maintaining Service Quality
3. Average Handling Time
4. First Contact Resolution
5. Maintaining TAT for all customer requests
6. Channel Migration to alternate channels
**Secondary Responsibilities**:
'Drive all the initiatives in the Customer contact center.
**Key Success Metrics**:
'Productivity, Average handling time, First contact resolution
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Customer Service Executive-retail Asset Ccu
7 months ago
Navi Mumbai, India IDFC FIRST Bank Full time**Role/Job Title**: Customer Service Executive-Retail Asset CCU **Business**: Service **Function/ Department**: Customer Experience **Place of work**: Customer Contact Center (Phone Banking unit) **Roles & Responsibilities**: '1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5. Maintaining TAT for...
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Customer Service Executive-retail Liabilities
6 months ago
Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time**Role/ Job Title**: Customer Service Executive - Retail Liabilities Inbound (Voice) **Function/ Department**: Customer Experience **Job Purpose**: The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company Drive all the initiatives...
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Trainer-retail Liabilities
6 months ago
Mumbai, India IDFC FIRST Bank Full time**Role/ Job Title**: Trainer-Retail Liabilities **Business**: Retail Banking **Function/ Department**: Retail Liabilities **Place of Work**: Mumbai **Job Purpose**: Our liabilities business is presently one of the fastest growing in the industry both in terms of customers and size of the book, coming on the back of superior product proposition and...
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Financial Planning and Strategy Lead
3 weeks ago
Mumbai, Maharashtra, India IDFC FIRST Bank Full timeJob DescriptionThe role entails providing production support to bank's software applications, including administering and resolving day-to-day production application issues, providing updates, and performing root cause analysis.Key Responsibilities:Lead overall business planning and monitoring, including budgeting, revenue realization, and cost management...
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Compliance Risk Manager
4 weeks ago
Mumbai, Maharashtra, India IDFC FIRST Bank Full timeJob Title:Compliance Risk Manager - Retail LiabilitiesAbout the Role:IDFC FIRST Bank is seeking a highly skilled Compliance Risk Manager to join our team. As a key member of our compliance function, you will be responsible for ensuring that our Retail Liabilities business operates in accordance with regulatory requirements.Key Responsibilities:To provide...
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Senior Financial Analyst for Retail Liabilities
4 weeks ago
Mumbai, Maharashtra, India IDFC FIRST Bank Full timeJob Summary">This role is responsible for leading business planning and monitoring, including budgeting, revenue realization, and cost management for retail liabilities.">Main Responsibilities">">Develop and implement financial strategies to optimize the performance of retail liabilities">Collaborate with stakeholders to establish financial targets and cost...
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Lead-Compliance-Retail Liabilities
4 months ago
Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Lead Compliance - Retail Liabilities & Wealth Job Purpose: To provide Compliance oversight and advisory support to the businesses, to ensure regulatory compliance and to manage overall Compliance risk in the business. Job Description: • To work closely with businesses and other support / control function in implementing...
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Customer Service Executive-retail Asset Inbound
6 months ago
Navi Mumbai, India IDFC FIRST Bank Full time**Role/Job Title**: Customer Service Executive-Retail Asset Inbound **Business**: Service **Function/ Department**: Customer Experience **Place of work**: Customer Contact Center (Phone Banking unit) **Roles & Responsibilities**: '1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5. Maintaining TAT...
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Business Transformation Executive
4 weeks ago
Navi Mumbai, Maharashtra, India Reliance Retail Full timeCompany OverviewReliance Retail is a leading Indian retail company, aiming to revolutionize the way people shop. Our vision is to provide an unparalleled shopping experience, making it easier for customers to find what they need.Job DescriptionWe are seeking a highly skilled Business Transformation Executive to join our team. As a key member of our...
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Retail Executive
6 months ago
Mumbai, Maharashtra, India Element Retail Pvt Ltd Full time**Sales Executive Job Responsibilities**: - Builds business by identifying and selling prospects; maintaining relationships with clients. - Sells products by establishing contact and developing relationships with prospects; recommending solutions. - Maintains relationships with clients by providing support, information, and guidance; researching and...
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Service Delivery Lead- Finance
4 months ago
Navi Mumbai, India Reliance Retail Full timeCompany OverviewReliance Retail is India's largest and fastest-growing retailer, known for its diversified omni-channel presence. With a mission to revolutionize retail in India, we offer superior quality products and an unmatched shopping experience. Our extensive store network, innovative technology infrastructure, and well-trained workforce enable us to...
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Customer Service Representative
6 months ago
Mumbai, India Onesource Atreus Full time*Urgent Hiring* *Kotak Mahindra Bank *CEC Officer - Inbound - Retail Liabilities* *Fresher Can also apply* - Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager - 1-2 years with 6 months which should to be in customer service role - Understanding of call...
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Customer Service Executive-retail Asset Inbound
6 months ago
Navi Mumbai, India IDFC FIRST Bank Full time**Role/Job Title**: Customer Service Executive - Retail Asset Inbound **Function/ Department**: Customer Experience **Job Purpose**: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive.In this the role bearer will be responsible for providing exceptional customer service to our clients and...
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Customer Service Assistant
6 months ago
Mumbai, India Onesource Atreus Full time*Urgent Hiring* *Kotak Mahindra Bank [Thane]* *CEC Officer - Inbound - Retail Liabilities* *Graduate Fresher Can also apply* - Department Customer Experience Center Location: - Thane Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager - 1-2 years with 6 months which should to be in customer service role - Understanding...
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Sales Officer
7 months ago
Mumbai, India ESAF Full timeDescription Sales Officer - Retail Liability Job Description: Responsible for increasing the Branch's Sales volume, exceptional customer services, acquisition of new customers and business development. Eligibility: Profile Graduation (regular) or PG in any discipline with 1+ years of sales experience in Banking/NBFC/FMCG etc. A flair for...
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Customer Care Executive
6 months ago
Mumbai, India Orange Hr Full timeInbound - Retail Liabilities Grdauate Fresher Can also apply - Department Customer Experience Center Location Mumbai Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager - 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage - Key requirement To Attend...
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Customer Service Executive
6 months ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
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Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India More Retail Full timeAbout More Retail Private LtdMore Retail Private Ltd is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers, dedicated to delivering exceptional customer experiences.Estimated Salary Range: ₹300,000 - ₹450,000 per annumThe ideal candidate will possess excellent communication skills, be able to multitask, and work effectively...
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Liabilities Cluster Head
2 weeks ago
Mumbai, Maharashtra, India Prov HR Solutions Private Limited Full time**Job Overview:**We are seeking a seasoned professional to lead our liabilities sales team at Prov HR Solutions Private Limited, a renowned recruitment agency in Mumbai. This role requires a minimum of 4 to 7 years of experience in banking sales handling liability products.The ideal candidate should have expertise in managing CASA, mutual funds, and...
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Fashion Retail Sales Executive
6 months ago
Bandra, Mumbai, Maharashtra, India Pinklay Retail Full time**Opening: Immediate** Are you passionate about fashion and have a flair for helping others discover their unique style? We're on the lookout for a dynamic and experienced Fashion Retail Sales Executive to join our team in the vibrant heart of Bandra West. **Responsibilities** - Engage and assist customers in their shopping journey, providing personalized...