Customer Service Representative
2 weeks ago
More Retail Private Ltd is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers, dedicated to delivering exceptional customer experiences.
Estimated Salary Range: ₹300,000 - ₹450,000 per annumThe ideal candidate will possess excellent communication skills, be able to multitask, and work effectively in a team environment. Key responsibilities include:
Key Responsibilities:- Respond promptly to customer inquiries and resolve issues via phone, chat, and email
- Maintain accurate records of customer interactions and ensure timely resolution of cases
- Collaborate with cross-functional teams to ensure seamless customer support
- Bachelor's degree in any discipline
- Prior customer service experience preferred
- Excellent verbal and written communication skills in English, Hindi, and proficiency in Kannada or Tamil or Malayalam or Telugu
- Proficiency in CRM software and Gmail
This role requires strong customer obsession, collaboration, frugality, innovation, grit, integrity, and a growth mindset. If you're passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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