Customer Care Executive
6 months ago
Inbound - Retail Liabilities
Grdauate Fresher Can also apply
- Department Customer Experience Center
Location Mumbai
Reporting Relationship CEC - Team Leader - Inbound
Position Grade Assistant Manager
- 1-2 years with 6 months which should to be in customer service role - Understanding of
call center industry an advantage
- Key requirement
To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to
customer's satisfaction
To identify and convert the opportunities for cross selling (banking product) on customer's call
Responsible for quality communication and customer servicing within laid down productivity and
service benchmarks.
- Shift Timings : Rotational Males - 24*7 ,
Females - 7 am to 8 pm (Any 9 hours)
- Flexible to get scattered 8 Week Offs in a month with 9hours shift
**Job Types**: Full-time, Fresher
**Salary**: ₹16,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
**Speak with the employer**
+91 9004984205
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