School Relationship Officer

2 months ago


Kolhapur, India Vedantu Innovations Pvt. Ltd Full time

**School Relationship Officer**,

**What you will do as an SRO**:

- Planning and executing all necessary activities essential for student enrollment
- Set up and operationalize tech infrastructure for hybrid classes at new centers/schools
- Ensure preparedness before every hybrid class
- Provide ongoing technical support for existing centers/schools
- Troubleshoot and resolve tech issues during hybrid classes
- Coordinate with teachers to address tech-related challenges and allow them to focus on academic tasks
- Act as a class coordinator for hybrid classes when necessary

**Requirements**:

- Willingness to work from hybrid centers as required
- Proficiency in both Hindi and English is mandatory, and knowledge of additional local/regional languages would be advantageous
- Possess a robust background in B2C sales, with additional experience in the edtech sector being advantageous
- Employ a consultative approach to understand and address customer needs and challenges effectively
- Display high ownership and exceptional problem-solving skills, showcasing goal-oriented, assertive, and hands-on approach
- Demonstrate understanding of technology and IT, with potential bonus points for experience in managing infrastructure for telecasted classes or academic pedagogy.
- Exhibit a proven track record of success in key account management, preferably within the edtech industry, with added value for experience as an Account Manager dealing with schools and educational institutions
- Demonstrate excellent communication, presentation, and influencing skills, both internally within the organization and externally with customers

**Job Type**: Contractual / Temporary
Contract length: 3 months

**Salary**: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kolhapur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you from Ichalkaranji?

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)



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