Front Office
5 months ago
WE ARE HIRING
Job designation:
- Front Office : GSA
Job location:
- Kolhapur, Maharashtra
**Salary**:
- 15,000- 20,000 per month
**Experience**:
- Total experience:
- 4 years of experience in front office or a similar role.
Minimum experience:
- 1-2 years of experience in a front office or customer service role.
Education:
- High school diploma or equivalent
Skillset:
- Good communication skills
- Proficiency with MS Office
- Proficiency in using office software and front desk systems.
**IMMEDIATE JOINERS REQUIRED**
**FULL TIME**
**Profile introduction**:
We are seeking a motivated and detail-oriented individual to join our front office team as a General Services Associate (GSA). In this role, you will be responsible for providing excellent customer service, assisting with front desk operations, and ensuring a positive guest experience
**Responsibilities**:
- Greet and assist guests in a friendly and professional manner.
- Check guests in and out, manage room reservations, and handle guest inquiries.
- Provide information about hotel services, amenities, and local attractions.
- Handle cash and credit transactions accurately.
- Maintain a clean and organized front desk area.
- Answer phone calls and direct them to the appropriate department or individual.
- Address and resolve guest complaints in a timely and efficient manner.
- Assist with administrative tasks, such as filing, data entry, and scheduling.
- Collaborate with other departments to ensure a seamless guest experience.
- Uphold company policies and procedures to ensure guest satisfaction.
**Requirements**:
- Strong interpersonal and communication skills.
- Proficiency in using office software and front desk systems.
- Ability to multitask and prioritize tasks effectively.
- Excellent problem-solving skills and attention to detail.
- Flexible schedule, including the ability to work evenings, weekends, and holidays.
- A positive attitude and a passion for providing outstanding customer service.
**Contact No: 7028272239**
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
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