CRM Executive
3 months ago
**KEY DELIVERABLES/ RESPONSIBILITIES**:
- Build & maintain relationships with clients.
- Escalating & resolving the concerns as raised by clients.
- Coordinate with Internal departments to ensure that the business needs are fulfilled effectively.
- Responsible for leading the Post Sales CRM Operations, payments and collections.
- Ensure regular monitoring of project, progress and update the clients on the same.
- Ensure on time completion, comprehensiveness, and accuracy of all documentation pertaining to sale and service.
- To maintain relationships with clients and coordinate on client queries post booking formalities till possession.
- To assist client with all queries pertaining to legal, agreement, registration, taxation, banking, etc.
- Ensure compliance with the process and procedures made by the company and ensure its effective implementation during the complete process.
- To identify the discrepancies and keep them into the notification of the Management at the right time.
- To prepare various reports on daily, weekly, quarterly and monthly basis.
- Excellent communication and interpersonal skills.
- Experience in real estate industry.
**EDUCATION / DESIRED PROFILE**:
- Graduate with 2+ experience in the same profile.
- Excellent communication writing and speaking skills.
Pay: ₹20,000.00 - ₹34,161.38 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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