Customer Care Representative
1 month ago
**HII WE ARE HIRING Job Title: Customer Care Executive (Hindi Speaking)**
**Location**: Lucknow
**Job Type**: Full-time
We are looking for a dedicated and customer-oriented **Customer Care Executive** who is fluent in **Hindi** and has strong **English typing** skills. As a key member of our customer support team, you will be responsible for addressing customer queries, providing accurate information, and ensuring high levels of satisfaction.
**Key Responsibilities**:
- Resolve customer issues and complaints efficiently and professionally.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Provide detailed product or service information to help customers make informed decisions.
- Ensure accurate and timely data entry, including customer information and service details.
- Follow up with customers to ensure their concerns are fully addressed.
- Work closely with other teams to resolve complex issues.
**Required Skills & Qualifications**:
- Fluent in **Hindi** (written and spoken).
- Good command of **English** with excellent typing skills (minimum 40 WPM).
- Strong communication and interpersonal skills.
- Ability to handle customer complaints and inquiries with patience and professionalism.
- Prior experience in customer service is a plus but not mandatory.
- Basic computer skills and familiarity with MS Office or CRM systems.
Join us and be part of a dynamic team delivering top-notch customer service
**Regards,**
**HR Manager**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹13,000.00 per month
**Benefits**:
- Flexible schedule
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7398118234
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