Customer Care Executive

3 months ago


Indira Nagar Lucknow Uttar Pradesh, India Gookki technology Full time

**Job Summary**: We are seeking a dedicated and enthusiastic individual to join our customer care team. As a Customer Care Representative, you will be the primary point of contact for our customers, providing them with exceptional service and support to ensure their satisfaction with our products/services. You will handle inquiries, resolve complaints, process orders, and strive to exceed customer expectations in every interaction.

**Responsibilities**:

- Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems.
- Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact resolution whenever possible.
- Process orders, returns, exchanges, and refunds accurately and efficiently.
- Maintain a comprehensive understanding of our products/services to effectively address customer questions and concerns.
- Collaborate with other departments, such as sales, marketing, and technical support, to ensure seamless customer experiences.
- Keep detailed records of customer interactions, transactions, comments, and complaints for analysis and improvement purposes.
- Identify opportunities to upsell or cross-sell products/services to customers based on their needs and preferences.
- Continuously seek ways to improve the customer care process and contribute to overall customer satisfaction.

**Job Types**: फ़ुल-टाइम, स्थायी, फ्रेशर

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

**Speak with the employer**
+91 9235717545



  • Lucknow, Uttar Pradesh, India M2 consultant service provider Full time

    **HIRING FOR CUSTOMER CARE EXECUTIVE PROFILE FOR ONE OF THE MULTIATIONAL BPO AT LUCKNOW LOCATION** **ANY UNDER GRADUATE CAN APPLY FOR THIS PROFILE** **ANYONE WHO IS FLUENT IN ENGLISH AND HINDI CAN ONLY APPLY.** **Profile**: - Customer Care Executive** **Language Requirement**: - English + Hindi** **6 DAYS WORKING ROTATIONAL...


  • Noida Sector 62, Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full time

    We are hiring for more than 30 Customer care executive. Qualification: - 12th passed or above. Language: - Hindi & English. For more information: **Job Types**: Full-time, Fresher Pay: Up to ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night...


  • Lucknow, Uttar Pradesh, India Click Retina Digital Marketing Services Full time

    **Job description**: We are looking for a Customer Care Executive (Fresher & Exp both can apply). - We strongly encourage people who are interested in the role to apply. - To be considered for this role, you should have good communication & writing skills, they’re patient, empathetic, and passionately communicative. - Problem-solving also comes naturally...


  • Kirti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer Care Executive** I **Females only** I **Excellent communication skills** **LUXURYCARE (Automobile workshop)** - Moti Nagar, Delhi I Immediate Joiner **Daily Task -** - Regular calls to enquiries - Contacting existing customers for service reminders - Managing data and CRM portal **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: -...


  • Lucknow, Uttar Pradesh, India Niftel Communication Full time

    We have openings for both Full-Time and Part-Time employment opportunities. We are also looking for Full-Time Customer Care Executives to work from our Lucknow office. The position is open to any graduate, post-graduate, or undergraduate (freshers can also apply), and the salary will be as per company norms. The position requires six days of work per week...


  • Meerut, Uttar Pradesh, India SOFTCURE TECHNOLOGY LLP Full time

    CALLING FOR SALES BUSINESS DEVELOPMENT EXECUTIVE : FEMALE ONLY COMPUTER OPERATION, ENGLISH SPOKEN EXP : 1-2 YEARS TAKING CARE OF OFFICE SUPPORT & SALES. CUSTOMER CARE EXECUTIVE Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's...


  • Noida, Uttar Pradesh, India Jaharvir Infinet Private Limited Full time

    The Customer Care Executive is responsible for providing exceptional customer service and support to customers. This includes responding to customer inquiries and complaints, resolving customer issues, maintaining customer accounts, and providing product information. The Customer Care Executive must be able to work in a fast-paced environment and be able to...


  • Noida, Uttar Pradesh, India Hiring Coach Full time

    **Customer Care Executive / Telesales.** Experience: 4-7 Years **Position Overview**: As Customer Care and B2B Executive for Beauty Supplements, you will play a pivotal role in providing customer delight to the beauty and wellness industry. Your primary responsibilities will include answering customer queries and following up on online leads **Key...


  • Noida, Uttar Pradesh, India True Workers Full time

    **Position**: Customer Care Executives **Process**: Domestic **Work Schedule**: 5 days a week **Location**: Sector 16, Noida **Requirements: Excellent communication skills** **Benefits: Prime location, dynamic team environment** **Opportunity: Grow your career in customer care** **Job Types**: Full-time, Fresher Pay: ₹15,500.00 - ₹20,500.00 per...


  • Moti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer care I Cold calling I Data maintenance I CRM portal management** Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Moti Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...


  • Noida, Uttar Pradesh, India Persystent Consultancy Services Full time

    We are currently seeking enthusiastic and dedicated individuals to join our team as Customer Care Executives. As a Fresher Customer Care Executive, you will be the first point of contact for our customers, providing them with outstanding support and assistance. This role offers an excellent opportunity for individuals who are passionate about delivering...


  • Noida, Uttar Pradesh, India Rankbloc Full time

    Customer care Executive Min 6months - 1yr exp in Voice process of customer care 3.5-4lpa Edtech background Excellent Communication skills 10.30 - 7.30pm 6days working Immediate joiners noida sec 125 Share your CV **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 - ₹28,982.42 per month **Benefits**: - Provident Fund Schedule: - Day...


  • Lucknow, Uttar Pradesh, India Ada Designer Chikan studio Full time

    **Job Responsibilities and Duties** - Providing splendid customer services to customers in a friendly and courteous manner at all times. - Having sufficient knowledge about the products and services and respond to all inquiries accordingly. - Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly...


  • Sikandar, Agra, Uttar Pradesh, India Maya Autotech Full time

    Job Title: Customer Care Executive Location: Agra **Job Type**: Full-Time Experience Required:1-5 years Role Overview: Key Responsibilities: - Assist customers with inquiries and provide tailored insurance solutions. - Manage and resolve customer complaints and concerns efficiently. - Maintain accurate records of customer interactions and...


  • Lucknow, Uttar Pradesh, India Ada Designer Chikan studio Full time

    **Job Responsibilities and Duties** - Providing splendid customer services to customers in a friendly and courteous manner at all times. - Having sufficient knowledge about the products and services and respond to all inquiries accordingly. - Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly...


  • Lucknow, Uttar Pradesh, India Ada Designer Chikan studio Full time

    **Job Responsibilities and Duties** - Providing splendid customer services to customers in a friendly and courteous manner at all times. - Having sufficient knowledge about the products and services and respond to all inquiries accordingly. - Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly...


  • Noida, Uttar Pradesh, India Razor Infotech Private Limited Full time

    **Job Title**: Customer Care Executive **Location**: Sec 58, Noida **Job Summary**: As a Customer Care Executive, you will be the first point of contact for our customers, providing them with information, support, and resolving any issues they may encounter. Your role is crucial in ensuring a positive customer experience and maintaining high levels of...


  • Ghaziabad, Uttar Pradesh, India Naukripay Full time

    customer care executive is a professional responsible for communicating the hows and whys regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. meeting with clients virtually or during sales visits. demonstrating and...


  • Maharishi Nagar, Noida, Uttar Pradesh, India MNL Gluck Full time

    Urbtech Trade Center, Sector 132, Noida Designation Customer Care Executive Number of Openings 10 Work Location Noida Years of Experience 0-3 Travel Percentage & Compensation Weekly Offs (Fixed or Flexible) & Working Hours Team member need to work in a 24x7 shifts 1. Sunday Off, 9 Hr/Day Gender preference if any Male 2. Respond to customer inquiries...


  • Noida, Uttar Pradesh, India Parmar Consultancy Services Full time

    Job Title: Customer Care Executive Location: Noida, Delhi NCR, Gurgaon Salary Range: INR 16,000 to 21,000 per month , 6 days a week (9:30 AM to 6:30 PM), In-office Role Experience Level: Entry Level, No Experience Required Education: Graduation in any discipline **Job Description**: Parmar Consultancy Services is a leading consulting firm specializing...