Client Delight Executive
4 weeks ago
**Client Delight Executive**
Experience: 1-5 years
Location**:Hyderabad
**Job Type**: Full
- Time
Mode of Work: Work from Office
**Core Responsibilities**
- Maintaining a positive, empathetic, and professional attitude toward customers always.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside - out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Relevant understanding of capital market is preferred.
**Skills**
- Experience working with customer support.
- Minimum 4 years of experience in customer service roles in finance or e-commerce
- Experience in Portfolio Management
**About Company**:
- Savart is a global investment advisory and technology company that helps investors build long-term wealth enabling them to fulfil their goals, aspirations, and passions. Our automated AI & ML-based investment research platform (Apart) helps us select investments that provide superior returns for our clients.
- Savart's philosophy is to invest for outperformance in the long-term standing as an oasis of sanity in the rush towards trading and get-rich-quick schemes. In recent years, Savart portfolios have posted impressive returns while respecting our investors' preferences whether it is ESG, Sharia, Jain, Hindu, or Socially responsible investing.
**Job Types**: Full-time, Permanent
**Salary**: ₹8,677.60 - ₹70,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- HITEC City, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Are you willing to join immediately ?
- Do you have working experience on "Portfolio Management System" ?
- How many of experience do you have in Client handling ?
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 7386333751
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