Virtual Sales

1 day ago

Thane, India HDFC Bank Full time

**Group Company**: HDFC Bank Limited

**Designation**: Virtual Sales - Officer CLCM (124_2521_100096)

**Office Location**: Lodha iThink Palava City Thane (Branch)

**Position description**:
**Target on Call Connect.**

The resource is responsible for ensuring the daily / weekly/ monthly call connects agreement.

Maintain the quality of call by ensuring understanding and responding to all customer queries.

**Dialer Hygiene & Calling Quality.**

All calls to be made from the Banks approved telephony.

Resource to maintain the call hygiene on log in time. Log out time, call handling time, call disposition.

Ensure adherence to all call quality parameters.

Ensure the guidelines on the dedicated base is adhered.

Ensure following the recommended script.

**Adherence to Compliance.**

All guidelines on the CLCM dedicated base is adhered to.

**Productivity Management.**

Resource is ensuring the monthly productivity numbers are achieved.

Staff to mange the balance in the multiple base.

**Customer Query and Complaint Management**

All customer queries are answered on the call to customer satisfaction.

Any customer queries raised on the CLCM call are resolved to customer resolution.

**Primary Responsibilities**:

- The objective of the role is to increase retail spends and customer engagement on Credit Card portfolio.
- The role demands high quality of communication skills, performance & business understanding by the incumbent.
- The calling is to DNC/ NDNC customer hence will require a controlled & well monitored environment.
- The incumbent should be able to understand customer profile and have a matured response representing the Bank.
- The incumbent will be engaged with customers with new credit card, educating on the benefits of using the credit card. Educating on the “My Card” and activating the customer on usage & spends.
- The incumbent will also be interacting with customer with greater than seven months inactive, to establish a connect, understand customers reasons on non usage, educate customer on benefits and
- increase in the percentage of active credit card users.
- The incumbent will also be responsible for on boarding the assisted SI on Smart Pay / Bill Pay. Additionally, the resource is responsible to connect &
- educate the customer on SI transaction is declined at Biller System / Bill Fetch, from BBPS / Smart Pay CC & DC Bill & educate Customer on Card Control flag.

**Educational qualifications preferred**
- **Category**: Bachelor's Degree, Master's Degree

**Required work experience**
- **Industry**: - Exposure to direct sales role with expertise in Telesales and banking.
- **Years of experience**: 1 to 2

**Required Knowledge**:
**Required Skills**:
Interpersonal Skills,

Sales and influencing team.

Banking Product & Process Knowledge.

Product and Regulatory Knowledge

Planning and Organizing Skills

Knowledge of Competition & Current trends in financial Industry
**.**

Good people management skills

Good written and verbal communication

**Required abilities**
- **Other**:

- Able to work with junior and senior management alike

**Major Stakeholders**(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)

  • Virtual Relationship Officer

    7 months ago

    Thane District, Maharashtra, India Evertiz Solutions Full time

    **Virtual Relationship Officer (Outbound Sales/Customer service)** **Job Location**: - Ghansoli, Navi Mumbai - Perungudi Chennai **Eligibility Criteria**: - Must have minimum 1-year experience into Banking / NBFC (Sales/ customer service) - Graduation must - Excellent Communication Skills in English and Hindi. - Age limit up to 32 years **Skills &...

  • Virtual Relationship Banking-central Support

    4 days ago

    Thane, India HDFC Bank Full time

    **Group Company**: HDFC Bank Limited **Designation**: Virtual Relationship Banking-Central Support Executive (V-IRM) (137_2521_100090) **Office Location**: Lodha iThink Palava City Thane (Branch) **Position description**: **Prepare and Publish MISs on all areas of the Channel’s operations** **Preparing Dashboard** which is maintained as a quick...

  • Sales Executive

    7 months ago

    Thane, India goma proceess technologies pvt ltd Full time

    Position - Sales Executive(Field Sales) Location - Thane ( Wagle Industrial Estate) Interview Mode - Face To Face Experience - 1+ years Responsibilities: Handle B2B Sales and B2C Sales Handle current clients and Generate new client Handle Exhibition Meeting with clients virtually or during sales visits Negotiating contracts and packages. **Salary**:...

  • Cluster Lead-

    5 days ago

    Thane, India IDFC FIRST Bank Full time

    Role/ Job Title: Cluster Lead - First Select/ First WealthFunction/ Department: Smart Banker Channel (VRM)Role Requirement : Looking for people from Banking sector with team handling experience in virtual banking/ sales/ outbound sales.Job Purpose:Managing Elite Bankers to deliver business and channel objectives.Roles & Responsibilities:Responsible for...

  • Cluster lead-

    3 days ago

    Thane, India IDFC FIRST Bank Full time

    Role/ Job Title: Cluster Lead - First Select/ First WealthFunction/ Department: Smart Banker Channel (VRM)Role Requirement : Looking for people from Banking sector with team handling experience in virtual banking/ sales/ outbound sales.Job Purpose:Managing Elite Bankers to deliver business and channel objectives.Roles & Responsibilities:Responsible for...

  • Virtual Relationship Banking-tele Banking Executive

    7 months ago

    Thane, India HDFC Bank Full time

    **Group Company**: HDFC Bank Limited **Designation**: Virtual Relationship Banking-Tele Banking Executive (ME/IFB) (137_2521_100089) **Office Location**: Lodha iThink Palava City Thane (Branch) **Position description**: **Qualitative**:Product level Unit and Value target achievement. Monthly productivity. **Detailed Responsibilities** Tele Banking...

  • Cluster Lead-

    4 days ago

    Thane, India IDFC FIRST Bank Full time

    Role/ Job Title: Cluster Lead - First Select/ First WealthFunction/ Department: Smart Banker Channel (VRM)Role Requirement: Looking for people from Banking sector with team handling experience in virtual banking/ sales/ outbound sales.Job Purpose:Managing Elite Bankers to deliver business and channel objectives.Roles & Responsibilities:Responsible for...

  • Cluster Lead-

    5 days ago

    Thane, India IDFC FIRST Bank Full time

    Role/ Job Title: Cluster Lead - First Select/ First Wealth Function/ Department: Smart Banker Channel (VRM) Role Requirement : Looking for people from Banking sector with team handling experience in virtual banking/ sales/ outbound sales. Job Purpose: Managing Elite Bankers to deliver business and channel objectives. Roles & Responsibilities: Responsible...

  • Cluster Lead-

    3 days ago

    Thane, India IDFC FIRST Bank Full time

    Role/ Job Title: Cluster Lead - First Select/ First Wealth Function/ Department: Smart Banker Channel (VRM) Role Requirement : Looking for people from Banking sector with team handling experience in virtual banking/ sales/ outbound sales. Job Purpose: Managing Elite Bankers to deliver business and channel objectives. Roles &...

  • Cluster Lead-

    5 days ago

    Thane, India IDFC FIRST Bank Full time

    Role/ Job Title: Cluster Lead - First Select/ First WealthFunction/ Department: Smart Banker Channel (VRM)Role Requirement: Looking for people from Banking sector with team handling experience in virtual banking/ sales/ outbound sales.Job Purpose:Managing Elite Bankers to deliver business and channel objectives.Roles & Responsibilities:Responsible for...

  • Digital Marketing Associate

    4 months ago

    Thane, India G Virtual Solutions Full time

    **Position**: Digital Marketing Associate **Location**: On-Site **Reports to**: Client Coach **Type**: Full-Time **Salary Range**: ₹15,000 - ₹25,000 INR per month **Company Overview** NextGenBizHeroes(GVS) is a **digital marketing and virtual assistant company** based in **Belapur, Navi Mumbai**, serving clients for over 15 years. As an **AI-focused**...

  • Sales Executive

    1 week ago

    Thane, India Techverden Pvt Ltd Full time

    Lead Generation (Through various online portals like social media, Linkedin, International job portals etc.) - Lead Qualification (Qualify if interested customer has requirement. Qualify the requirement. Requirement gathering with the help of BA and scheduling meeting) - Lead Closure (Finalize the lead with the help of Sr. BD and BA) Required Skills and...

  • IDFC FIRST Bank | Cluster Lead-

    5 days ago

    thane, India IDFC FIRST Bank Full time

    Role/ Job Title: Cluster Lead - First Select/ First WealthFunction/ Department: Smart Banker Channel (VRM)Role Requirement: Looking for people from Banking sector with team handling experience in virtual banking/ sales/ outbound sales.Job Purpose:Managing Elite Bankers to deliver business and channel objectives.Roles & Responsibilities:Responsible for...

  • IDFC FIRST Bank | Cluster Lead-

    3 days ago

    thane, India IDFC FIRST Bank Full time

    Role/ Job Title: Cluster Lead - First Select/ First Wealth Function/ Department: Smart Banker Channel (VRM) Role Requirement : Looking for people from Banking sector with team handling experience in virtual banking/ sales/ outbound sales. Job Purpose: Managing Elite Bankers to deliver business and channel objectives. Roles & Responsibilities: Responsible...

  • IDFC FIRST Bank | Cluster Lead-

    4 days ago

    thane, India IDFC FIRST Bank Full time

    Role/ Job Title: Cluster Lead - First Select/ First Wealth Function/ Department: Smart Banker Channel (VRM) Role Requirement : Looking for people from Banking sector with team handling experience in virtual banking/ sales/ outbound sales. Job Purpose: Managing Elite Bankers to deliver business and channel objectives. Roles & Responsibilities: Responsible...

  • Sales Executive for Real Estate

    6 months ago

    Thane, India DAYSAAN INFRA LLP Full time

    Telepitching prospective leads about the projects and providing all information and query resolution to drive those leads to scheduled site visit. - Help Clients to make the right decisions with their requirement and explain the various projects based on their requirement - Assist and manage lead acquisition, data management, client acquisition, client...

  • Sales Executive

    7 months ago

    Thane, India Techverden Pvt Ltd Full time

    Lead Generation (Through various online portals like social media, Linkedin, International job portals etc.) - Lead Qualification (Qualify if interested customer has requirement. Qualify the requirement. Requirement gathering with the help of BA and scheduling meeting) - Lead Closure (Finalize the lead with the help of Sr. BD and BA) Required Skills and...

  • Sales Support Executive

    3 weeks ago

    Thane, India Opt4Solution Private Limited Full time

    **Job Title: Inside Sales Executive** **Location: Thane** **Skills: Good Communication, Social Media Management** **Responsibilities**: **Prospect Outreach**: Identify and research potential customers through various channels, including online research, social media, and industry databases. **Product Knowledge**: Develop a deep understanding of our...

  • Enterprise Sales

    7 months ago

    Thane, India Ajna Lens Full time

    **About the Company**: AjnaLens is a Human-First Organization. Named after Ajna, the sixth chakra or the third eye, AjnaLens strives to transform the lives of humans and help them unleash their true potential. The impact-driven startup is on a mission to create a skill-first world with equal economic opportunities by redefining learning and human...

  • Field Sales Executive

    4 months ago

    Dombivali, Thane, Maharashtra, India piyush fabrics Full time

    A field sales executive's should have skill of selling and promoting products to new and existing customers, and meeting sales targets - meeting with clients virtually or during sales visits. - demonstrating and presenting products. - establishing new business. - maintaining accurate records. - attending trade exhibitions, conferences and meetings. -...