Virtual Relationship Banking-tele Banking Executive
5 months ago
**Group Company**: HDFC Bank Limited
**Designation**: Virtual Relationship Banking-Tele Banking Executive (ME/IFB) (137_2521_100089)
**Office Location**: Lodha iThink Palava City Thane (Branch)
**Position description**:
**Qualitative**:Product level Unit and Value target achievement. Monthly productivity.
**Detailed Responsibilities**
Tele Banking Executive is responsible to to engage with New to Bank + Existing
customers of the Bank to service and provide product interventions with relevant offers for all Core objectives of the channel & further Cross Sell / Up Sell other Products of the Bank
Other engagement interventions across business objectives will include:
Activation, Retention, Service, Winback Merchants through various interventions
Enhanced spends / Volumes & usage of Merchant Products
Winback customer spends, usage in Credit / Debit Card under Instalment Finance Business
**End Objective**
Contribute to the overall channel achievement/Objective.
To achieve month on month productivity on the allocated product line.
**Qualitative**:Call Quality Count of calls Time on system.Quality of sales
**Detailed Responsibilities**
Effective interaction or communication with the customer.
Correct capture of customer interaction by tagging in Dialer.
Work on the feedback shared with by the supervisor /unit manager/training manager on the quality of Call experience.
Ensure all tele calling and product regulatory compliance are adhered to.
All guidelines on floor discipline, dialer hygiene parameters.
Ensure complete and correct information is shared with the customer.
Ensuring sales is completed adhering to all product guidelines.
Ensure mínimal rejects and cancellations.
**End Objective**
Ensuring that the customer has a pleasant experience.
Create an experience for customer to do transaction with HDFC Bank on his banking needs.
To have a controlled tele calling set up.
**Product Penetration**
**Detailed Responsibilities**
Meet penetration objectives across core product segments for example ME activation, DC EMI contribution & Tap existing opportunities across Retail Assets, Payments, Liabilities and TPP Products
Educate the customer on products of the Bank.
Show the value and convenience in usage of bank products.
Ensure product penetration in the contacted customer.
**End Objective**
Increase product penetration within the non-managed customer base of the Bank.
**Audit and compliance**
**Detailed Responsibilities**
TELE BANKING EXECUTIVE is required to adhere to all laid down guidelines for
Calling
Merchant Engagement
Product sourcing
Product processing
Curing of rejects
Monitoring cancellations
Complaint handling
**End Objective**
Control and minimize financial & reputational loss to the Bank.
**Primary Responsibilities**:
- The incumbent is responsible to represent the Bank and present the bouquet of eligible products to the non-managed customer of the Bank. Educate the customer on products of the Bank.
- Tele Banking Executive is trained to engage with Merchant and Customer, explain the features and benefits of the product.
**Educational qualifications preferred**
- **Category**: Bachelor's Degree
**Required Skills**:
- Graduate from a reputed and known university
- Good Communication Skills
- Basic knowledge of banking products
-
Yes Bank
5 months ago
Thane, India Armsoft-tech Full timeurgent requirement for yes bank process ( virtual relationship manger ) you have to coordinate yes bank exciting customer those who are already using yes bank product... for more details senior hr Aasif shaikh 7620698905 hr Neha Kharat 7700055259 **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 per month Schedule: - Day shift -...
-
Elite Banker- Bharat Banking
5 months ago
Thane, India IDFC FIRST Bank Full time**Role / Job Title**: Elite Banker - Bharat Banking **Function/Department**: Rural Liabilities **Job Purpose**: Elite Banker - Bharat Banking will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive CASA deepening, mobile banking adoption & usage, increase cross-sell of products...
-
Elite Banker- Bharat Banking
5 months ago
Thane, India IDFC FIRST Bank Full timeRole / Job Title: Elite Banker- Bharat Banking Function/Department: Rural Liabilities Job Purpose: Elite Banker- Bharat Banking will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive CASA deepening, mobile banking adoption & usage, increase cross-sell of products...
-
Relationship Officer
5 months ago
Thane, India Sand Associates Full timeProduct Knowledge: Have a thorough understanding of the bank's products and services related to loan. Communicate product features, benefits, and terms to potential customers. Documentation: Ensure that all necessary paperwork is submitted accurately and in a timely manner. Relationship Management: Build and maintain relationships with customers to foster...
-
Relationship Officer
5 months ago
Thane, India Sand Associates Full timeProduct Knowledge: Have a thorough understanding of the bank's products and services related to loan. Communicate product features, benefits, and terms to potential customers. Documentation: Ensure that all necessary paperwork is submitted accurately and in a timely manner. Relationship Management: Build and maintain relationships with customers to foster...
-
Tele Caller Executive
5 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Tele caller Executive - Kotak Bank** Location - Thane, Wagle Estate Qualification - 12th Freshers Salary - ( In hand - 13000 ) / ( CTC - 16000) Facility - Pick & drop facility from Thane Station Contact - 7400148340 **Salary**: ₹13,000.00 - ₹16,000.00 per month Schedule: - Day shift - Rotational shift Ability to commute/relocate: - Thane,...
-
Phone Banking Officer
4 months ago
Thane, India GCS Consulting Services Full timeJob Description: Phone Banking Officer **Key Responsibilities**: - Handle inbound and outbound calls to assist customers with their banking needs and provide product information. - Identify opportunities to upsell or cross-sell banking products and services to customers. - Maintain a high level of customer satisfaction by resolving queries efficiently and...
-
Bank Audit Executive
5 months ago
Thane, India Suresh S Jain & Associates Full time1. Preference would be given to semi - qualified or CA or graduate having experience in Bank audits of atleast 1-2 years in banking audit. 2. Knows to prepare the report in Word and Excel **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Paid sick time Schedule: - Day shift Supplemental pay types: - Performance...
-
Banking Executive
4 months ago
Thane, India Coastal Marine Construction & Engineering Limited Full timeAssesment of working capital Bank guarantee Letter of credit FFR ( Fereral Financial Report) Drafting Letters CMA ( Credit Monitoring Arrangement Preparation of projections In addition, you may be call upon to carry out any other duties in line with your qualifications, capabilities and experience as may be decided by the management from time to...
-
Banking and Finance
5 months ago
Thane, Maharashtra, India Safexpay Full timeManager-Accounts Banking Tasks a) Daily and Weekly Cash flow management b) Managing the Investment of Surplus funds to yield maximum returns. c) Review, approve and release disbursements as per policy d) Manage the renewal of banking facility and limits e) Develop and approve treasury policies, procedures and controls f) Maintain strong relationship...
-
Banking Assistant
5 months ago
Thane, India Abhinav Institute of Technology and Management Full timeProfile - Banking Executive Age - 18 to 30 Feamle And Male Both can Apply Qualification Good English Communication Required Basic Computer Knowledge Location - Thane Salary - 10000/ - Job Types: Full-time, Fresher Pay: ₹10,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person
-
Tele Caller Executive
5 months ago
Thane, India TCR Services 360 Full time**Responsibilities**: - **Outbound Calls**: Initiate outbound calls to potential customers to introduce and promote banking products or services. - **Lead Generation**: Gather information from potential customers to identify sales leads and create a pipeline for the sales team. - **Customer Interaction**: Handle incoming calls from existing customers...
-
Banking Officer
4 months ago
Thane, India EROS Inc. Full time_**If you are a highly ambitious individual and want to advance your career to the next level, then we want you! Contact Number : 9137891307**_ **Urgent Hiring for Banking officer in Mumbai** **Call HR - Sara - 9137891307** **Freshers are Welcome** **Location - Thane West** CALIBER ORGANISATION is a leading sales & marketing company for 25 years &...
-
Cluster Head
3 months ago
Thane, India Tata AIA Life Insurance Full timeA. Position Overview Cluster Sales Manager Department IDFC First Level/ Band Manager - 401 Role Summary : -Liase with Bank’sRegional officers and Zonal Officers and ensure alignment on Life InsuranceBusiness -Visit zones andregions - interact with Zonal Officers, Cluster Officers and Bank branchmanagers -Guide and supportteam to...
-
Telesales Executive
5 months ago
Thane, India Bifold Dynamix Full time**Job Title**: Telesales Agent - Banking (Thane) **Location**:Thane, Maharashtra, India **Salary**: Up to 28,000 INR per month **Requirements**: - Previous experience in telesales is mandatory. - Strong communication and interpersonal skills. - Ability to engage customers and drive sales conversions. - Basic knowledge of banking products and services is...
-
Banking Faculty
5 months ago
Thane, India Nettech India Full time**JOB DESCRIPTION AND SPECIFICATION** **POSITION TITLE-**Banking Faculty **LOCATION**-Kalyan, Mumbai **Working days and shift Timing-** 6 days, week off - Saturday shift Timing - 9 AM to 7 PM OR 11 AM TO 9 PM **KEY RESPONSIBILITIES** Should have a knowledge of and able to reach our students pratical and theory 1. Complete Banking products and BFSI...
-
Banking Finance
5 months ago
Thane, India Nettech India Full timeWorking days and shift Timing 6 days, week off - Saturday shift Timing - 9 AM to 7 PM OR 11 AM TO 9 PM KEY RESPONSIBILITIES Should have a knowledge of and able to reach our students pratical and theory 1. Complete Banking products and BFSI sector 2. Credit management 3. Audit and compliance 4. Integrated marketing 5. Loans and disbursement 6....
-
Telelcallers Bank
3 months ago
Thane, India Expressions Learning Resources Pvt. Ltd. Full timeTELECALLER BANK MALAYALAM, TAMIL, KANNDA, GUJARATHI, MARATHI, **Experience**: - TELECALLER: 1 year (required) **Location**: - Thane, Maharashtra (preferred) Work Location: In person
-
Tele Caller
5 months ago
Thane, India Okie placement services private limited Full timeTele caller Experience 1 year Salary - 10000- 18000 Car galaxy Flower vaily shoping complex extrn express Highway Cadbury thane w opp vivyana moll nr bank of baroda Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus **Education**: - Bachelor's (preferred) **Experience**: -...
-
Manager Investment Banking
1 month ago
thane, India Intellectual Capital HR Consulting Pvt. Ltd. Full timeDesignation: Manager/ Senior Manager (Investment Banking) Location: Mumbai Job Description: Qualification: MBA or CA Minimum 3-4 years of relevant Investment Banking experience in Client Handling and Interaction, Equity Capital Market and Private Equity. Should able to Identify, Shortlist and Connect with companies and their management and pitch about our...